Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Please visit any of our nearest Tata DOCOMO outlet or call our customer service number 121 in this regard.
Thanks and Regards,
Customer Care
Tata DOCOMO