I have done special recharged of Rs 501 which includes Free 96000 sec (1600 min) for Local/National calls. 200 Local / National SMS Daily. 4 GB Data. Validity - 60 days through a local shop on 02/04/2012.
Immediately i received the confirmation mesage from the Tata Docomo intimating me that the recharge is successful with the transaction id 100001683577643.
But still the message pack of 200 sms per day has not yet been activated and my balance is reducing by Rs 1.50 for every sms i send.
I tried calling the customer care for over two days, but its coming busy since then. I am fed up with this service
Kindly resolve the issue.
Sumit Chhajer Jain