Tata Docomo — deduction of cash from ATM account

Address:Nashik, Maharashtra

I was trying to recharge mobile through Internet(online recharge) on 7th Feb 2012. After process at the end it mentioned Session Expired and thus my recharge was unsuccessful. But still my money was deducted from my account. when i called Customer care and told about this issue they were asking for transaction ID which was not generated as my recharge was unsuccessful.
So please consider my complaint and do solve it as early as possible.

Mob. No.-[protected]
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Hi Paresh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Paresh,


This is to inform you that as per the process, within 5 to 7 working days amount will be re credited to your Bank Account. "


Thanks and Regards
Customer Care
Tata DOCOMO.

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