Tata Docomo

2 Reviews

s k gupta

ILEGAL DEDUCTION FROM MY PNONE A/C

SIR,
I recharge our tata docomo phone on dated 06/06/10 at 13:00hr Rs95=00 of
internet cord for gprs by ID 100000193307622 successfully then use gprs
upto 08/06/10 successfully but morning of 09/06/10 at 06:00hr tatadocomo
has been deduct all amount of main a/c of phone upto a/c balance nil..
C.C. representative of tata docomo has reported at 11:00hr on dt.09/06/10
above problem due system faluire and deducted money refunded as soon
but no response till date. please help to refund illegally deducted money by tata
docomo .
thanks
s k gupta
3/182 ATPP ANPARA SONEBHADRA UP
PHONE -7275619939

1 Comment

Comments

Oct 4, 2012 by

Nithin Antony

I am a disgusted customer of "tata docomo".My number is 9072609350.
i got a message saying "TA-5333300: You have purchased podcast on Right colleges for Architecture for Rs. 15. Dial 533330101(FREE) to listen to expert advice. "
Wat the hell?
I swear i hav nt purchased this crap from tata docomo.
And when i checked my balance, 15 rs. vanished.
This is not the first time i am losing money like this.
And when i contacted customercare they are
saying "u have used gprs, thats why your balance is deducted"
Really fed up with Tata Docomo
Funny thing is that they even have an ad saying "know what you are paying for"
The question is that if we are not using the service
why would we be charged?