Tata Docomo — Payment issues

Address:Bangalore, Karnataka

1. I had a tata photon connection. Account #[protected].

2. When I paid the December Bill via online payment, there were 3 transactions of Rs.586/- each.

3. One transaction through my Credit card and 2 transactions through my debit card.

4. The next bill, i.e the January bill took care of only 1 extra transaction and has not accounted for the other
one.

I have been struggling for the past 6 months to get back this refund. Even the appellate authority has not responded to this.
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