Tata Docomo — Post paid to prepaid change

I am using tata docomo postpaid number. I put request on post paid to prepaid change in feb 2. Till now it didn't get changed. I cleared my current and unbilled amount when i raised requested that time till now it is not getting changed but bill generating tata docomo cheating me. I am calling daily and spoke to customer care they are telling it will change tomorrow or else they are telling technical problem i did'nt understand is there any technical problem in more than 18 days. This is the worst customer service i am facing in my life time. I checked with docomo store also they are also telling server problem. If you are not resolve customer query certain time what is the use of having customer care and store. I am very much irritated this customer support. I am keep sending mail to customer care they did'nt respond at all. I lost my hope there after it will
Change or not.

My tata docomo number : [protected]
Ac number :[protected]
Complaint number :[protected]
Name : ravisankar
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i want to change my post paid account to prepaid account . My number is [protected] and email.id is srinu.[protected]@gamil.com

Change from Postpaid to Prepaid — Change Postpaid yo Prepaid

I am Wondering on all of the offices located in Ajmer for Changing my Postpaid Paln to Prepaid. But both the offices MP Auto, Nasirabad Ajmer and Sanskriti, Near Bus stand Ajmer is telling that we cant cange your plan before 1st as we dont have prepaid sim card.
But i want to change my plan right now today only. Moreever who is responsible for the rest of the 5 to 10 days min bill that i have to pay when the will change my postpaid to prepaid on the said dam date.
I am really disappointed today first time by airtel service. My number is [protected] and my name is Hitendera Sankhla
This happens more the time when any person goes for the same
These does the same bull with everone who visited the airtel office. Happend with me when i went there as they first insist for chane the paln but when i said no the said we cant change this before this date or due to this dam problem

On the other hand there is plenty of sim for prepaid is available in the market for thaking the new plan of PREPAID but the office where a person has to contact at last so CALLED the OFFICE they said SOORRY we do not have the sim . My Nu is [protected]
ALL THIS IS NOTING BUT MAKING PEOPLE FOOLS.

postpaid — changing postpaid to prepaid

my mobile number is [protected] airtel shimla. i visited you mall office thrice to change this no. to post paid. but every time i have been refused to accept application without with one pretex or other. so i request you to close this perepaid connection.

Prepaid — postpaid to prepaid

sir ,
we have changed my vodafoe plan postpaid to prepaid no.[protected] before 60 hours.but my sim is not activate.your service is very bad.i am not satisfied.please activate my sim .

Tata Docomo — No activation

I've got a new Docomo sim card.. but it is not activated yet and number is [protected]
Hi Nishu,

We request you to revert with the following details to assist you further 20 Digit SIM number: Prepaid or Postpaid connection: Date of document submitted: Retailer detailed address along with the contact number:

Thanks and Regards
Customer Care
Tata DOCOMO

Tata Docomo — Post paid to prepaid

I bearer of mobile no [protected] had given for postpaid to prepaid migration on 24th.at their Chennai Adyar outlet.This has still not yet been completed.On first demember 2011 i contacted their customer care no 121 ( which i have been doing on a daily basis ) and got informed that the request is closed ,What they have done is they have closed the request saying that I had intended to do be a post paid customer itself ,which never was the case.I called them again on 2nd December and they have initiated a new request,by which they say my request would be completed only by 6th December.


I really dont know what are they doing,I am not at all happy with their customer service.Would Docomo take this actions seriously.I dont mind doing a MNP and quitting their network
Hi Vinod,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Docomo is now a days giving a service...
Migration offiers, when asked they activate the wrong plan... no proper information is given by customer care officers... (details vary from each officer to officer)


When i asked them to actiate 350 3G plan, they activated 350 normal calling plan... even the bill is incurred to me...
When asked about the exact billing cycle... one customer care officer say it sis 6th of each month while the another says it is 4th of each month...


Very annoyng... i am going to quit DOCOMO...Worst experience
Murugan p

change my post paid number to prepaid . My no is [protected]. How to change these process
Dear Sir/Madam

I was using tata docomo postpaid number[protected], which i wanted to covert to prepaid, So i visited your customer center near hotel deepa comforts Mangalore on 27th May 2014, your customer care executive told me that they cannot convert that now, and after generating my next bill which is 7th June2014, after which they will convert my postpaid number to prepaid and it will converted with in 7 days and I dont have to pay the bill of next month then.

As i was leaving Mangalore on 10th June 2014, I had visited your same customer center and after completing all the formal actions applied for conversion from post paid to prepaid, that day also your customer care executive promised me that it will coveted in prepaid with in 7 days without creating any inconvenience.

But none of your employees mean their word as my connection is not converted till 4th July 2014 and on 4th July 2014 surprisingly my all services stopped and when i called customer care in Delhi my call attended by Idea Cellular Services which may be your service provider in Delhi and they said they cant verify my connection as they dont have authority. It was so inconvenience that I was in another city having no mobile service.

Now today i got a call that i have to pay some Rs.700 as outstanding amount. Can you elaborate me why should i pay this bill when i am not at all responsible for the bill generated. Why my connection is not converted with in the time limit told by your customer care executive, and if the connection can be converted on any day of the month why it is not converted on 27th May 2014 when first i had visited your customer care canter in Mangalore. And what about the inconvenience caused to me because of your delay in service. Kindly sort everything as early as possible, and give me a clear and Justified reply. And refund my Security deposit of Rs.800 as soon as possible.
i want to change my post paid account to prepaid account . my number is [protected] and email.id is [protected]@gmail.com.
i want to change my post paid account to prepaid account . my number is [protected] and email.id is srinu.[protected]@gmail.com
I want to deactivate my docomo postpaid sim. I called to tatadocomo customer care. But they are not responding properly. And i sent mail also but no reply from there . Without using i am paying the bill. My number is [protected]... This sim i got from Karnataka. email ID [protected]@gmail.com
It is fraud company they just take the money from you and don't convert prepaid to postpaid.I have paid 300 rupees and i have a receipt of that.
I have called many times and mailed them many times but no reply. I have send them my PAN card and voter id card also for that .i just want to aware people not to take postpaid card even not the prepaid card of this fraud company.


For any help :

My number is [protected]
email ID :[protected]@gmail.com
how to check number prepaid or post paid provide url link
I want to change my post paid account to prepaid account . My number is [protected] and utekar.[protected]@gmail.com
I Want change my postpaid account to prepaid as am getting the bill amount every month more than 1200 and service tax, Actually have choosen the pan Rs.899, But dont know why am getting the bill like this .

MY PH No.[protected]

Please do the needful and get it change to prepaid on priority .

Lokesh Reddy M

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