[Resolved] Tata DoCoMo / Prepaid — Deduction of balance automatically | |||
Dear Sir, My mobile number is [protected], and this is to inform you that my balance has been deducted automatically by tata docomo prepaid. About total Rs. 200 was deducted in 2 months (each Rs.100 per month was deducted). When I made enquiry about this in nearest Tata Docomo service center, they told me that some value pack activated and charged for it repeatedly. I did't activate any pack, this value pack was activated automatically. Kindly refund Rs. 200 and also deactivate that value pack. Regards Sandip Patil Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Hi Customer Care Executive (TATA DOCOMO),
But I did't apply for any Game pack and that Game pack was activated automatically from your side.
Why should I pay for something which I had never applied for?
But I did't apply for any Game pack and that Game pack was activated automatically from your side.
Why should I pay for something which I had never applied for?
Hi Customer Care (TATA DOCOMO),
When you are returning my money back which you have deducted without my notice?
Again, I did't apply for any Game pack and that Game pack was activated automatically from your side.
Regards
Sandip Patil
When you are returning my money back which you have deducted without my notice?
Again, I did't apply for any Game pack and that Game pack was activated automatically from your side.
Regards
Sandip Patil
Dear Sir,
My mobile number is [protected], and this is to inform you that my balance has been deducted automatically by tata docomo prepaid. About total Rs. 20 has been deducted for last night.
When I call Tata Docomo Customer care they told me that value pack activated and charged for it .
I did't activate any pack, this value pack was activated automatically.
Kindly refund Rs. 20 and also deactivate that value pack.
Regards
jahid khan
My mobile number is [protected], and this is to inform you that my balance has been deducted automatically by tata docomo prepaid. About total Rs. 20 has been deducted for last night.
When I call Tata Docomo Customer care they told me that value pack activated and charged for it .
I did't activate any pack, this value pack was activated automatically.
Kindly refund Rs. 20 and also deactivate that value pack.
Regards
jahid khan
there is no reply from your side for my complaint
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Please consider this mobile number - [protected].
From above mobile number balance has been deducted automatically by tata docomo prepaid. About total Rs. 200 was deducted in 2 months (each Rs.100 per month was deducted).
Regards
Sandip Patil