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Tata DoCoMo / Prepaid - Deduction of balance automatically

 
5 Reviews
User
  sandippatil on Sep 27, 2011
Dear Sir,

My mobile number is 8149647091, and this is to inform you that my balance has been deducted automatically by tata docomo prepaid. About total Rs. 200 was deducted in 2 months (each Rs.100 per month was deducted).

When I made enquiry about this in nearest Tata Docomo service center, they told me that some value pack activated and charged for it repeatedly.

I did't activate any pack, this value pack was activated automatically.

Kindly refund Rs. 200 and also deactivate that value pack.

Regards
Sandip Patil
Complaint comments 4 Comments     Updated:
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N Sep 20, 2011 by
User
sandippatil   - Ambernath, Thane, Maharashtra, India
 

Deduction of balance automatically - Tata Dcomo Prepaid

Dear Sir,

My mobile number is 8149647091, and this is to inform you that my balance has been deducted automatically by tata docomo prepaid. About total Rs. 200 was deducted in 2 months (each Rs.100 per month was deducted).

When I made enquiry about this in nearest Tata Docomo service center, they told me that some value pack activated and charged for it repeatedly.

I did't activate any pack, this value pack was activated automatically.

Kindly refund Rs. 200 and also deactivate that value pack.

Regards
Sandip Patil
N Sep 26, 2011 by
User
sandippatil   - Ambernath, Thane, Maharashtra, India
 
No action taken on this issue.
Kindly look into this matter.

Regards
Sandip Patil
N Oct 3, 2011 by
User
sandippatil  
 
Hi Customer Care Executive (TATA DOCOMO),

But I did't apply for any Game pack and that Game pack was activated automatically from your side.

Why should I pay for something which I had never applied for?
N Oct 5, 2011 by
User
sandippatil  
 
Hi Customer Care (TATA DOCOMO),

When you are returning my money back which you have deducted without my notice?

Again, I did't apply for any Game pack and that Game pack was activated automatically from your side.


Regards
Sandip Patil

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    Tata DoCoMo / Prepaid - Deduction of balance automatically