[Resolved]  Tata DoCoMo Prepaid Card — Automatic subscription to Bollywood Gossip

SAME HERE!! Magically, i started recieving sensex updates from TA-52234 which have become a major problem. chatting or talkign to teh cx support doesnt help as they claim that it is not anything from docomo rather some promotional offer for which i should start dnd service, which is already active!! strnge... Docomo pls dont force the customers to walk to teh consumer courts!!

Heres the chat with the agent: (My name and number removed from the text)


Welcome to Tata DOCOMO Chat. Please wait while representative is identified...
Your chat session has been assigned to Tata DOCOMO representative.
{Rahman} Good Morning Mr x. You are on line with Shaik Rahaman.
{Rahman} How may I assist you?
{x} Hi
{Rahman} Hello Mr x.
{x} Shaik I am using a prepay number and since yesterday have been facing a small issue with it
{x} I keep on getting text from 'TA-32234' regarding sensex
{Rahman} I am sorry for the inconvenience. may I know the issue?
{Rahman} Ok.
{x} I have nt subscribed to nay services. can u pls deactivate this for me
{Rahman} Surely assist you.
{x} thanks
{Rahman} Sorry to inform you MR x, as of now this service not related with Tata Docomo.
{x} Then how did it suddenly start?? what do i do now?
{Rahman} If you want to stop that type of pramotional offers, you need to activated DND service.
{Rahman} Type START DND and send to 1909(toll free).
{x} The dnd service is alreadya ctive on my number since the day I got it
{Rahman} Ok.
{x} thsi sint a promotional offer. I get updates on sensex ever minutewhich has become a reall mess
{x} So any one whom i may contact now?
{Rahman} I can understand the situation you are facing.
{x} Ok. so anything tht i can do bout em?? can u let me know from where they r arriving?
{Rahman} For this issue I will take a complaint.
{x} sure i[censored] can
{Rahman} May i know since how long you are getting this type of messages?
{x} well this started the day before around dusk.
{x} earlier, i deleted some of such messages but now they have become a trouble!
{Rahman} Ok.
{Rahman} May i know from which number you are getting sms?
{x} 123456
{x} thts my number
{x} i get sms from TA-52234
{Rahman} Yes.
{x} some regular and periodic sensex updates
{Rahman} Did you get sms with this TA-52234 or TA-32234.
{Rahman} Ok.
{x} tht is TA-52234
{Rahman} Ok sir.
{Rahman} Kindly stay online.
{x} sure
{Rahman} Thank you.

So, whos supposed to know bout those messages?? Not the customer for sure!!

Automatic subscription to Good Night alerts service
TATA DOCOMO started sending free Good Night alerts service messages to my mobile. I ignored it several times as I thought it is regular marketing stuff. But 3 days before I saw that Rs. 30/- talktime is deducted from my account without my notice. Today I received a message from 52234 that I had a automatic subscription to Good Night alerts service. When I required this to Tata Docomo helpline they said I did not unsubscribed this service in free service period so they automatically subscribed me to this service and also deducted monthly charge of Rs. 30.
When I asked them to stop the service and refund my money they refused.

Yes, docomo is using this technique for compensating for the 3G spectrum. Please run away from docomo, as soon as you can. I have automatically subscribed for call me tunes (Many of my friends are saying this). Earlier for the same reason I gave up my Airtel connection too. So regularly check the balance, in particular if the connection is from bankrupt provider like DOCOMO.

TATA DOCOMO started sending free FRIENDSHIP Gossip messages to my mobile. I ignored it several times as I thought it is regular marketing stuff. But I saw that Rs. 30/- talktime is deducted from my account without my notice. Today I received a message from 52234 that I had a automatic subscription to FRIENDSHIP MESSAGES. When I required this to Tata Docomo helpline they said I did not unsubscribed this service in free service period so they automatically subscribed me to this service and also deducted monthly charge of Rs. 30.
When I asked them to stop the service and refund my money they refused.

I REQUEST TATA DOCOMO TO KINDLY STOP THIS UNNECESSARY SERVICE TO THIER CUSTOMERS TO EARN MONEY...

Yes...
I also met the same issue in my number.
I am using TATA DOCOMO prepaid in [protected] number since 2 months.
I got this sms nearly 2weeks before.Daily I got a message fro TA-52234 and getting deduction of 1.50 INR in daily basis.So pls stop this stupid things to save my balance.

I am getting afraid to loose this TATA DOCOMO service by these brainless operators.
They hav no idea about these issue.

Thanks,
Murugan