Tata Docomo — POOR ONLINE SERVICES CHARGING EXTRA

Address:Pune, Maharashtra

I tried to recharge my phone by 34 RS sms pack online using my current mobile balance but after entering verification code a error page displayed saying
INTERNAL SERVER ERROR 500
java.lang.arrayindexoutofboundsexception(26)

and i didn't got any confirmation sms also so i tried two times more.
later i realized amount was deducted form my account. i called customer care but they are not ready to agree and he asked me to visit DOCOMO gallery.
such a poor quality of web application showing java errors to client and charging clients for this. Even a school kid can say there is something wrong happened at server but so called customer representatives can't understand this.
i want my money back and i don't want to click any link again and waste my time this is really frustrating and poor customer service.
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