[Resolved]  Tata Docomo — very low speed of photon

Address:

Punjab

Very slow speed than promised speed

I have purchased a Tata Indicom Photon Plus post-paid product
customer of (Photon Plus Account Number:[protected]. I'm in monthly
rentel paid Rs. 850+ (tax to you ) plan.

For the last few days, I'm getting only 50-60 kbps download
speed whereas the promised download speed is 200 kbps & above

That means that, the speed is 4 MB per MINUTE (68 kbps) download
speed whereas as per the service level agreement (SLA), the promised
download speed is 10 MB per MINUTE (200 kbps) download speed.

IF TATA INDICOM PHOTON PLUS DOESN'T ACT ON THIS COMPLAINT, I WILL
STOP PAYING THE TATA INDICOM PHOTON PLUS BILLS TILL THE TIME THE
SPEED IS RESTORED TO THE PROMISED SPEED OF 200 KBPS &above
DOWNLOAD SPEED (3.2 MBPS BROWSING SPEED).

BECAUSE OF THIS, IF TATA INDICOM STOPS MY PHOTON PLUS SERVICE,
I WILL SUE (TAKE LEGAL ACTION) AGAINST TATA INDICOM FOR CHEATING
ME ON NOT DELIVERING THE SPEED AS PER THE SLA (SERVICE LEVEL AGREEMENT)

kuldeep singh from ludhiana ([protected]@gmail.com)