[Resolved]  Tata Docomo — Recharge problem

Address:Bharuch, Gujarat

Today morning i checked on tatadocomo online site for best offer and i found one offer. As per this offer pay 55 Rs. and get 1p/2s call rate for 60 days and get additional 10 Rs. talk time with validity for 60 days. so i recharge this offer on my mobile no:[protected] and i shocked when i get only 45 days validity instead of 60 days and also i not get 10 Rs. talk time. I contact customer care regarding this issue and as per Mr. Mahendra Parmar this recharge option had changed on 1/9/2013 and as per new plan its validity is 45 days and there is no talk time with this offer. I argue with him that as per your online site its show 60 days validity and 10 Rs. talk time so why i not get this benefit?. He replied sorry but its final, so i feel tatadocomo can cheat with customer by attracting like this advertisement and changed plan without any information to customer. So i request you to look into the matter and do needful to give me justice. Thanks.
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Aug 14, 2020
Complaint marked as Resolved 
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