[Resolved]  Tata Docomo — Rs. 2829 charged for zero usage

Address:

Pune, Maharashtra

The Web based tool to see the data usage show zero usage (see that screen shot attached)
But the bill charged is Rs. 2829.

Tata Photon customer service says as per there records, it has 5GB usage and hence the Rs. 2829 bill

Inspite of showing the snapshot of the data usage from the tata photon web gui, Tata Photon folks are calling several times for the payment, its a head ache.

I have closed the connection after calling the Tata photon support, also emailed the support, but still they have kept the connection open.

Please guide.