[Resolved]  Tata Docomo — false charges has been deducted from my MNP prepaid mobile no.[protected]

Address:

Shahjahanpur, Uttar Pradesh

Jitin saxena
Mob.no.[protected],[protected],[protected],[protected].
89,adarsh nagar colony,
Baduzai peshawari,
Shahjahanpur.242001

Sub: Reference to complaint no. [protected]. Dated 11.05.2011.
Sir this is my second time complaint to you and many times i complaint to customer care executive 121&198 to(Mr.Amit,Vivek,Mis Rashmi & Anjali) but all of them mislead me and not give me right information about my false deduction of money from prepaid a/c.
Sir today on 19.05.2011 from 11 am to 3.30 pm my tata docomo number [protected] was put on switch off when i call from other relience number,but my number was on.when i asked to Mr.Rajesh chauhan the customer care executive at 5.45 pm he replied in monotonus way that there may be network problem.
Sir in such a case there is no hope of action to be taken against these complaint.When i MNP my number from Reliance CDMA to tata docomo network i was delighted.But for last 40 days there is a false deduction of money from my prepaid a/c. In such a serious situation i get fadup by FALSE DEDUCTION AND MISLEADING behaviour.
It is serious complaint to you second time, if no right action is to be taken by you,i have no option to go to higher authorties even upto the level of TRAI.
Thanking you.