sudden deduction from account
Sir I found there is a sudden deduction of Rs.30 from my balance. I called up the customer care to know about the details. They told me that one some data service I have activated for which the amount was deducted. I was not surprised at their answer bcoz this is " not for the first time I'am facing the problem".This has happend for several times with me. They do some thing from their side and claim that you have "activated some service" for which that amount is deducted.As usual the fellow at the other end draws a "pity figure" saying that he can't refund the money.Then I ask to give his senior's number so that I can convey my problem.He transferred the call to some number which kept on ringing and as per my previous experience it is never attended till today.When I disconnected the call and tried to call the customer care executive again I got a reply "All our customer care executive are presently busy plz call later". I kept on trying on several occasion at intervals but got the same answer.
I'am really feeling pity on the company and service provided by them.The service provided has become worst or rather we can rank it as "third grade" the customer service and their response to our call is even worst