[Resolved]  Tata DoCoMo Teleservices Ltd — Regarding the TAT for complaints filed

Address:

Rewari, Haryana

Dear All,
I am Sanjay Singh native of Dharuhera,Distt-Rewari (Haryana). Recently I got my Airtel Mobile number ([protected]) converted to Tata Docomo services, Despite submitting the requisite documents along with the fee (Documents furnished were the same which I gave at the time of obtaining Airtel Number) my number got deactivated after few days of working, the reason stated was Documents problem.
Then again I re-submitted all the documents asked at a Tata Docomo’s authorized centre and they promised me that the services would be activated by evening. But nothing happened I called the executive and he said that due to some problem its gonna take 72 working hours, but when the connection was not restored after 72 hours I called the executive many times no one answered. I tried the numbers of all executive,Team leaders and Manager of Docomo services no one bothered to even pick my call. Then I sent an sms to the manager regarding the same complaint he replied that he’s busy and gonna activate the services in another hour. One whole day passed nothing happened I tried calling the manager Mr Manjeet Boora again for clarification but this time neither he picked the call nor replied to any my message. I want to take this matter to the concerned person so that the necessary action can be taken and I could get the services or Else I am gonna seek legal assistance from Indian Consumer Forum.
Details of the persons I contacted during the process;
Executive at the Docomo Centre Dharuhera; Mob:[protected]
Team Lead at Docomo Operations : Mob:[protected]
Mr Manjeet Boora : Mob:[protected]