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Tata Docomo - UNFAIR BALANCE DEDUCTION BY NETWAP

 
2 Reviews
  surajkumar5454 on Jul 2, 2012
UNFAIR BALANCE DEDUCTION BY NETWAP AND EVERY DAY SMS FROM NETWAP TO DEDUCT BALANCE


Hi, My mobile no is 8792779962. My name is Suraj Kumar. Daily I get a message from NETWAP stating the alert of the day with some hyperlink. I have not subscribed for the service. my balance is being deducted for it.
I called customer care many times but still my balance getting deducted and i am daily getting sms of netwap. I even called 155223 but it is saying that no service is currently activated on my number.
Unsubscribe the services and refund me the balance.
1 Comment

Comments

Jul 3, 2012 by
Tata Docomo  
 
Dear Suraj,

kindly be informed that the amount of Rs. 20 has been adjusted on your account.
You can call *191# and follow 6th option in order to deactivate any VAS services activated on your number.

Thanks and Regards
Customer Care
Tata DOCOMO.

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