Submit Complaint
Questions
Home
     
 

Tata Docomo

Tata Docomo
1 22
 
22 Reviews
  reshma786 on Jun 14, 2012

UNFAIR BALANCE DEDUCTION

UNFFAIR BALANCE DEDUCTION BY ACTIVATING UNFAIRE SERVICES.
TATA DOCOMO MOBILE TV PLAN AUTO ACTIVATED & DEDUCT Rs 16 FROM MY ACOUNT ON 13 JUNE 2012
21 Comments

Comments

May 14, 2012 by
Karthik Nayak
Tata Docomo - Karnataka, India
 
Hello
My name is Karthik nayak , and my phone number is 9620388230
Everyday i get a message from TD-NETWAP CINEONE service and my valence gets deducted by one rupee
I have contacted customer service around eight times and they said the service well be disabled but no action has been taken , i am sick of this unfair method of removing currency
Do the needful or i shall port to Vodafone !!!

Msg i got today " Your Cineone photo alert for the day:
Amitabh Bachchan pays off farmers' debt
http://mobile18.in.com/docomowap/rt/index.php?refid=CINEONE"
I haven't even subscribed for this, i need my balance back
May 14, 2012 by
Tata Docomo
Tata Docomo - Karnataka, India
 
Hi Karthik,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO
May 18, 2012 by
Tata Docomo
Tata Docomo - Karnataka, India
 
Dear Karthik,

Please be informed that as upon checking with our records the amount of Rs. 12 has been already credited to your account. Also be informed that as per your request VAS service has been deactivated.

Thanks and Regards
Customer Care
Tata DOCOMO
Jun 14, 2012 by
Tata Docomo
 
Dear Reshma,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
Jun 30, 2012 by
moumitac206
Tata Docomo - Karnataka, India
 
hi i am moumita and i am facing the same problem!!! everyday my balance gets deducted by 1 rupee even though i hav not subscribed to this netwap service! i recently took this docomo sim after watching the advertisements! but why do you make such hollow promises in those ads about unfair deductions if you cannoy live up to them? more that 30 rs has already been deducted from my account for a service that i havnt even subscribed to!!! moreover wenever i go to the deactivation portal they say that no services are active on my number!!! isnt this cheating????
Jul 5, 2012 by
abhishek anita
Tata Docomo - Karnataka, India
 
hello
my name is abhishek and my phone number 9039248575
Every day i get a message from NETWAP CARTOONONE service and my balance get deducted i have contacted many time customer service and they said the service will be disabled but no action has been taken, i am sick of this unfair method of removing currency do the needful
mag i got today
your cartoons photo alert for the day:
Did salman beat katrina ?
http://mobile18.in.com/docomowap/rt/cartoon.php?refid=CARTOONONE
I haven't even subscribed for this, i need my balance back.
Aug 7, 2012 by
degeekachi
Tata Docomo - Chitradurga, Karnataka, India
 
WRONG DEDUCTIN - Tata Docomo
My name is Devikumar K .R, and my phone number is 7204676233 email : degeekachi.1234@gmail.com
Everyday i get a message from TD-NETWAP CINEONE service and my balence gets deducted by one rupee.
I have contacted customer service many times and they said the service well be disabled but no action has been taken , I am FRUSTATED of this unfair method of removing currency,I haven't even subscribed for this, i need my balance back
Do the needful or i shall port to other network.
Aug 7, 2012 by
Tata Docomo
Tata Docomo - Chitradurga, Karnataka, India
 
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Aug 10, 2012 by
degeekachi
Tata Docomo - Chitradurga, Karnataka, India
 
My name is Devikumar K . R, and my phone number is 7204676233 email : degeekachi. 1234@gmail. com Everyday i get a message from NETWAP CINEONE service and "your request received" even though iam not sent requst and my balance gets deducting by one rupee repeatedly. I have contacted customer service many times and they said the service will be disabled but no action has been taken , This is unfair method of removing currency,I haven't even subscribed for this, i need my balance back immedietly.
Aug 13, 2012 by
Tata Docomo
Tata Docomo - Chitradurga, Karnataka, India
 
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Aug 14, 2012 by
Tata Docomo
Tata Docomo - Chitradurga, Karnataka, India
 
Dear Devikumar,

The amount of Rs.3 has been adjusted in your number and we request you to dial toll free number 155223 to deactivate the service.

Thanks and Regards
Customer Care
Tata DOCOMO.
Aug 15, 2012 by
degeekachi
Tata Docomo - Chitradurga, Karnataka, India
 
UNFAIR BALANCE DEDUCTION - Tata Docomo
My name is Devikumar K . R, and my phone number is 7204676233 email : degeekachi. 1234@gmail. com Everyday i get a message from CINEONE alert service and "your request received" even though iam not sent requst and my balance gets deducting by one rupee repeatedly. I have contacted customer service many times and they said the service will be disabled but no action has been taken , This is unfair method of removing currency,I haven't even subscribed for this, i need my balance back immedietly.This is repeatedly happening within a week.
Aug 20, 2012 by
Tata Docomo
Tata Docomo - Chitradurga, Karnataka, India
 
Dear Customer,

The amount of Rs.6 has been adjusted in your number on 17-Aug-2012

Thanks and Regards
Customer Care
Tata DOCOMO
Aug 29, 2012 by
Tata Docomo
Tata Docomo - Chitradurga, Karnataka, India
 
Dear Customer,

Kindly be informed that the amount of Rs.6 has been adjusted on your number and the VAS service has been deactivated from the number.

Thanks and Regards
Customer Care
Tata DOCOMO.
Sep 2, 2012 by
kumarkrishan275
Tata Docomo - Karnataka, India
 
hi my name is krishan and my docomo number is 9592941841. i am facing the same problem!!! everyday my balance gets deducted by 1 rupee even though i hav not subscribed to this netwap service! pls stop this service since it's been a month i am facing this problem..please solve it...
Sep 2, 2012 by
kumarkrishan275
Tata Docomo - Karnataka, India
 
my name is krishan kumar and my docomo number is 9592941841. i am facing the same problems ...stop the service of cineone netwap immmediately plz since i've been deducted about 40 rupees from this service
Sep 5, 2012 by
venkatraaj.jalapathy
Tata Docomo - Karnataka, India
 
I am Venkatajalapathy, without my permission the TATA Docomo deducted the amount from my account, and also they are sending the unwanted massage to my mobile, my no. is 7795159937

Every day i get a message from NETWAP CARTOONONE service and my balance get deducted i have contacted many time customer service and they said the service will be disabled but no action has been taken, i am sick of this unfair method of removing currency do the needful
mag i got today

http://mobile18.in.com/docomowap/rt/cartoon.php?refid=CARTOONONE
I haven't even subscribed for this, i need my balance back.
Sep 25, 2012 by
tamilarasikalaiyarasi
Tata Docomo - Karnataka, India
 
hello, i am also having the same problem ..so i need to deactivate netwap and i need my balance back.. otherwise i port my number to air tell..this is my no 8147021218
Oct 15, 2012 by
Debasishmondal
Tata Docomo - West Bengal, India
 
today I've deducted rs 2 from my Tata docomo mobile number 9046510415 at 3.33a'm for a service which I didn't want, so it is truely unfair. So kindly refund it to my number as soon as possible.
From-Debasish MONDAL.
Email-unexpected.deb@gmail.com
mob-9046510415
Oct 15, 2012 by
Tata Docomo
Tata Docomo - West Bengal, India
 
Hi Debasis,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    Attach photos (optional) 
    Spell Check
     
       
       
         
     

    User Registration

    Already a Consumer Complaints member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username