[Resolved]  Tata Docomo — Unsuccessful recharge not refunded

Address:Bangalore, Karnataka

Dear Sir, My Tata Docomo Mobile No. [protected], I recharged my number with Tata Docomo on line recharge with Rs.200/-.ON 10/09/2013. It was not successful. Hence I got the massage from DOCOMO by stating that "sorry, we were unable to process your recharges request. we will refund the amt to your account in 5 working day. Your payment reference number is MSPD [protected]. Same thing happened to my other Number [protected] on the same day, but I do not have the reference number.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir, My Tata Docomo Mobile No. [protected], I recharged my number with Tata Docomo on line recharge with Rs.200/-.ON 10/09/2013. It was not successful. Hence I got the massage from DOCOMO by stating that "sorry, we were unable to process your recharges request. we will refund the amt to your account in 5 working day. Your payment reference number is MSPD [protected]. Same thing happened to my other Number [protected] on the same day, but I do not have the reference number. Till to-day I did not get my money back. Please do the needful

with regards

Umesh H K
Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Transaction Detail

14 Sep 2013 CRV POS [protected] Super_offus_BD 14 Sep 2013 200.00


I got my amount refunded


Thank you

Umesh H K

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