Tata Docomo — wrong balance deduction and not paid full recharge value

Address:

Rajkot, Gujarat

I'm customer of docomo having mobile no . -
[protected]
Further I want to inform that
I've made online recharge on
of
amount 500/- but I've not received
recharge value 585/-which was
assured by cust care executive on same
day as well same rcharge plan shown
on
it's website.

and IInd complain

I've subscribed for 28/- Rs Std plan but they activated Rs45/- plan and 45 Rs deducted three time total 135/- Rs and cust care as well as Guj Appellete nodal officer not responding from 5 days