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TATA Indicom

 
2 Reviews
  fallen07

Stopped outgoin instead of submitting proper documents

Hi,

I have recently taken one TATA Indicom prepaid connection whose number is 09241878981. I have submitted all the necessary documents twice. Within one week, it got disconnected, in effect it's outgoing has been stopped. Now, the same problem I have suffered some 1.5 years back while I was in Chennai for job purpose. There I had a Tata Indicom Prepaid connection too and it's number, as per as I can remember was : 09283736709. It got disconnected because of some documentation being not submitted either by the dealer or your agent who collects the same. I suffered the same issue there as I am suffering now. I have recharged with 699 Rs. to call my relatives all across India, which is getting totally wasted. I have personally submitted the documents this time to Koromongola Office to ensure proper service, but still it is not working. I am not only surprised but also shocked to see such below graded service level from a TATA brand!!

I myself being a TCS employee, can not believe such negligence and harassment. Also I got no reply after sending mails to Tata Indicom customer care and nodal officer. In their customer care, If I call : nobody is attending it and they are not activating it in spite of promising me earlier that they would have done that immediately itself. I am disgusted with TATA indicom.

Hope nobody has to go through this.
1 Comment

Comments

 
Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

Our team spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in .

Thanks and Regards

Customer Care

Tata Indicom.

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