[Resolved]  Tata Indicom Broadband — Repeated pestering for Bill payments

Hi,

I took a Tata Indicom Broadband connection sometime in April - May 2007. It was a monthly postpaid connection. My account number was ACC00074. I had to pay an initial non-refundable amount (I have forgotten the amount exactly - was some amount between Rs. 1500 to 2500/-). I had the connection without problems until April 2008. Since May 2008 the connection was not working. I called and complained. No action was taken. Then I was charged the full amount of Rs. 1048.69. I sincerely do not know how they arrived at this amount. When I queried about it and did not pay since the internet was NOT working for the entire month of May, they disconnected my net access for the next 2 months saying that I did not pay. After this they kept pestering me for payments repeatedly via. phone calls and emails. I finally told them that I am surrendering the connection in September. All this while my internet was not working. But that did not stop them from charging me Rs. 833.64/- and Rs. 438.57/- for June and Aug 2008 respectively.

Finally when they realized that they cant get money from me they called one day and said I should surrender my modem. I said I dont want their modem. They came in September 2008 and collected the modem and went. I never thought Tata Indicom could be so cheap in trying to get customers to pay up. They go to any legths to manipulate the bills and charges.

Please see their bill below.

5/11/2008 INVOICE May/2008/2/012/[protected] 1048.69 0
6/6/2008 PAYMENT 1908277 NET BANKING 0 1124
6/11/2008 INVOICE Jun/2008/2/013/[protected] 833.64 0
7/10/2008 INVOICE Jul/2008/2/014/[protected] -262.17 0
8/10/2008 INVOICE Aug/2008/2/015/[protected] 438.57 0
10/10/2008 INVOICE Oct/2008/2/017/[protected] 0 0

Kindly help me.

Thanks,