Tata Indicom — Inetrnet connection

My Walky phone no.[protected], LG, Model: LSP 345
I am using this connect for internet facility for last thre years. Now for past one week i am unable to gent the net connection and since from last week i am making complaint to customer care, but no body is responding properly. Every Telecome compony has got complaint cell with proper complint Nos. But Tata Indicome person says they does'nt have any complaint nos. Even they don't know how to solve my problem. While doing the connectio, the error is comming as remote computer is not responding. Myconnection is transfering to server. After a while the error message appears. My connection charges also debiting from my account on each attempt. When i go with the complaint to true value shop, they are sujjesting for new connections. This is not good customer service. Please help me to solve my problem as i am working with internet.
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