[Resolved]  Tata Indicom — COMPLAINT AGAINST TATA INDICOM

Tata Indicom - internet usb connection — disconnection before due date of payment

I have taken a new usb moddem internet connection from tata indicom on no [protected] in April 2008 of monthly rental rs .650/- with 1 gb freedownload limit. the bill generation is 12 of every month. in april 2008 i have started using the connection from 15.4.2008 as the moduum was defective and it take time to raplce the moddum . however they have raised the of appro 250 and after discuusing i have made the the payment. but now on today 18.6.2008 i was surprised that they have disconneted my internet due to non payment while the due date is 2.7.2008. when i called up in customer care they have told me that my credit limit of account is Rs. 500/- and i have to make payment immidiate. i was out of town and have to send urgent mail. i make the payment by managing from my township friends or relative and made the payment and they have told me that it will start in 10 minutes and i have continuusly after that but they have told that it will take 6 hours.
Now. whta is the servive they r prividing i don know . the plan is of 650 rs and they have set the limit at 500 rs. means you will be disconnetd on bill generation date itself. what is that due date then. i have suffer a lot for this and i am writing to consumer court also.

not only this when i have taken the connection they have given me the number [protected] and i have made rs, 300 for that number activation. due to some misunderstanding reason the address could not br varified and i ask them to visit again but they have not visit and they executive told me to take and another connection and they will refund Rs. 200/- then i take another number i.e. [protected] but they have not refunded the amount instade a call was come that Rs. 300 is non refundable. when i have the moddem why i could not change the number or sim. this is highly bad service and theses people are just made public mad and they u just thiefs.
what to do now

umesh kumar shokeen
customer
[protected]

TATA Indicom — TAta to 1 local call good facility

dear sir i am a heavy User of Tata Indicom please provide us good facility for 1 any other network local facility for free or 10 paisa please please please i pay your bills regulraly

TATA teleservices/Mobile phone — no service centre available in india

I had purchased a mobile connection from tata model-Pentach company .in 8 feb 2008 from N-10 cannought place new delhi.they were give me a warrenty of one year.this time my phone is not working .the value of mobile is Rs 3800/- i am very tired from last 2 months .i have missed all my contacts.tata is saying no service center available in india.please help me what am i do.
if any query please contact me on [protected]

Thanks

please my tata indicome number [protected] is discanaect in 20 days. i have very probloum so please open the my tata number. I submit to my document allradey

TATA-Plug2Surf USB Modem — Activation Issue

I purchased tata plug2surf on 15 Nov 2008, I was told that my connection will be activated same day by 8pm. But nothing was done till next day. I registered complaint to tata indicom complaint no given was 30756. I got calls on 17 Nov and I was promised for quick action. I even got few calls from tata indicom dealer SUNBEAM FACILITIES PVT LTD from where card was purchased but my connection was not activated till 18th Nov.
Dealer's executive not even felt it necessary to fill up the form and got signed by me. Also he took Rs 2400 but gave receipt of rs 2249. He was not even interested in telling how to insert sim card into usb modem.

This experience with tata company is very bad, no idea when my connection will be activated. I request TATA to maintain some quality service and cancel contract of such dealers.

Tata Indicom Mobile — Non adhering to complain of set @ charging monthly charges

I was issued a LG mobile set bearing no. [protected] by Tata indicom against a wareless Tata land line bearing no. 65346481. Due to their bad services I have surrendered the land phone continuing the mobile. Since approximately 4 months the mobile is not working properly and several times complaints have lodged and no action has been taken yet, instead they are sending regular bills inspite of not using the set. As the no. of the mobile has been circulated being an old one I preferred to continue the same, but I am getting no cooperation from the Company. I am also not agreeable to pay rents etc. for the period I have not used the set.
Yours, Pulak Dasgupta.

My name is Jahanara Begum residing at 7B, Banshi Dutta Road. Kolkata -700014 and we have been a Tata Indicom customer for more than a year. My husband Sheikh Abdullah had bought a Tata Indicom landline connection (tel no. :[protected], account no.[protected] under his name at our residence and was promised a zero line rental and we will only have to pay call charges under Tariff plan: Ws 3 Yr Zero rental Plan. The zero line rental never happened and we have to pay a lot more somewhere around Rs.378/- line rental every month plus call charges. My husband spoke to their customer service and they said that in order to get the zero line rental we will have to take another landline connection from them on the same tariff plan. So my husband bought another Tata Indicom landline connection (tel no. :[protected], account no.[protected] under my name on the same Tariff plan: Ws 3 Yr Zero rental Plan at our premises. The zero line rental never happened again and infact they charged another Rs.358/- line rental per month for every month. Moreover, the Tata Indicom agent came to my house and handed me a Tata Indicom mobile connection (mob no - [protected]) saying that it was completely free with no line rental, and I will only have to pay call charges for the mobile. The mobile bill will be combined with my residential landline phone bill account no.[protected]. Now to my surprise, when I received my combined bill it showed wrong billing of both landlines line rental and extra mobile rental of around Rs. 368/- per month for every month. I made a complaint to their customer service and told them to cancel my mobile connection. They told me to clear my bills first and they will cancel my mobile connection once bills are cleared. I had cleared my bills but the very next month I receive the same bill with rentals for both landlines and mobile as well. This has been happening all the time. I had always cleared my bills in the hope that my mobile connection would be cancelled. Finally I wrote a letter stating to cancel my mobile connection which was signed and approved by their agent Mr. Dipak Das dated 16/07/2008 but to no avail. Again in the month of October 2008 their agent said that if we pay Rs. 600/- our Incoming calls will be restored and mobile connection would be cancelled as they have cut off both the Incoming and outgoing calls long time back on both the landlines and mobile. We paid this amount on 27/10/2008 but the Incoming calls were never restored.



They have cheated on me many times, by false promising me on many occasions. Giving me wrong information and mis-selling me their second connection and further handing me a mobile connection saying that there is no line rental for the mobile. When told to cancel my mobile account they tell me to pay my bills which I always did but the very next month they send the wrong bills again. I totally want to cancel all Tata connection now as we have been lied and cheated. We will not pay our bills now as no action is being taken from Tata Indicom. In fact they are liable to pay us compensation as they have charged us extra on every bills and has cheated on us.

What should I do? Kindly advice.

TATA Indicom — about im not getting online activation facility

Dear sir
i was applying for online account for my prepaid connection but company provide me username password
didnot match so im unable to recharge my mobile connection online and not getting WT tunes onine.
Plz help me.

S. N. Enterprises — Change my Tariff Plan

My tarrif plan is now Rs. 199.00. But I want to change my tarrif plan, in post-paid or transferred in pre-paid, but not want to change my Cell-Number.
Name - SANJAY DANDAPATH

Address - 17/7, Badan Roy Lane, Kadamtala, Howrah - 711 101

Mobile No. - [protected]

Phone No. - +[protected]

TATA Indicom — Wrongly recharged and call rate increased

I received one sms from TATAOFFER that if i recharged for Rs.299/= my call rate will be 50 paise per minutes in any local call. And I have to recharge within 29th and 30th November'08. On 30th November I recharged for Rs.299/= from my local dealer. After that my call rate changes from Rs.1/= to Rs.1.50/=. Several times I call customer care executive that this is not my fault. How a customer can identify the procedure. My existing call rate has been high. This is unbearable for me to call a person. Though I am not getting cheaper rate, as well as my call rate is high.
Already my complain has lounged. Here is the no.PRR[protected]. So please change my call rate. I will be highly obliged.
Mita
Mobile No;[protected].

date - 29/12/2008
To,


marketing officer
tata indicom
new delhi
( sub:- closing of internet)
dear sir
kindly close my internet connection this is my no:-[protected] with immediate effect.


thanks


your truly
(anil bajaj)
mob:-[protected]

hello..
i just saw the bill details n i was shocked to see few things..i have been using your conection for more then 2 years now by the means of walkie no-[protected](karnal) n i just changed my plan from 350 to 225 rental..
my local call rate is 3min/1 rs okk and i have used around about 240 local minutes so according to the applicable call charges, i shuld be charge around 80-85 rupee but in actual i have been charged 152 for my local calls..and the same thing u did with std calls also...
i will just see number of mintues which i have used right and not ur number o[censored]nits..how could i know that on what basis u calculate the number o[censored]nits

and also while taking the plan, u just told us that it would be 3min/1rs local n 1min/1 rs STD

whats the benefit of taking this plan if i have to charge 152 rupess for 240 local minutes..

this is just like fooling ur customers

do the needful as soon as possible n reply soon through mail only..otherwise i'll feel that i made a mistake in choosing ur services n i wont recomend it to others for sure..

aashish..





this conection is by the name of santosh wadhwa, karnal

walkie no-[protected]

TATA TELE SERVICES LIMITED(WALKY TALKY PRE-PAID PHONE TATA ) — REFUND MONEY

I have tata walky talky pre-paid phone 65933597. the same phone have been surrendered vide A/C no. [protected] del. no. 65933597 ESN NO. SF1260F1 AND YOUR REFERENCE NO. 7245278 DATED 19.04.08 .An amount of Rs. 1999/- was paid to your organisation by Cheque No.848293 and cleared on 04.08.05 State bank of India, rail Bhawan, NEW DELHI. No refund money(Security) has been received yet.

It is requested SECURITY refund money may be arranged and sent to my address. as per your commitment refund money within 45 day will be despatched. But it is regreeted no SECURITY refund money has been received till date . It is again requested that refund money may pl. be arranged and sent to this undernoted address without further delay.

mukesh kumar gupta,
A-43, PANDARA ROAD,
NEW DELHI

Please give me password, My mobile number is [protected]

Tata Indicom prepaid mobile sim — Unable to recharge-no coupen

I have got a Tata indicom prepaid connection in Kerala Circle since it was introduced in Kerala. Now I am at Kolkatha for a few months.My call facility has exhausted. Even to attend a call from home is impossible since there is a roaing charge imposed on. I could not obtain a recharge coupen any where in Kolkatha nor could I recharge it through your authorised agents through internet recharging.

Now I want to know that whether there is any facility to recharge myself through internet payments using my e-banking?

Expecting an early information.

TataIndicom — false cutting of heard- earned rupees

Customer Care !

My name is Amarnath Pathak, and holding mobile no. [protected] tataindicom prepaid

Yesterday at night, i found that i had nine rupees of balance amount at 10.00 clock..

In the morning i was in a hurry to make my calls which was very important in my life ... alas what i say the call is not getting ... howcome... immediately i checked my balance ... only sixteen paise left on my acccount ...

my dear cutomer care ! what carrrre u r taling from my point of view ...iam wondering ! how come it would bee ... my hardearned penny is wasting without making a single call

i think you people are Fraudulently earning money... is int so..
I would like to divert your kind attention in to these matters that ..

I am working as a peon neither i can recharge my phone for every fornight or morethan this...

Now i am thinking that i want to continue your service or discontinue
it is in your hand...

your valueable customer

hello, myself surya singha, i am customer of your TATA INDICOM telecom sevices, i have four tata indicom conection with post paid system, i living in kolkata, location maheshtala but in among of my walks one is ont working with its LCD, battery charges is not staing a long.

so therefore i request to tata indicom sevices, pls take care my said matter, it would be a great if replace my walks immediatelyby visit official.with thanks surya singha.
walks no[protected]
for contact [protected].

TATA INDICOM COMMUNICATION — I WANT CALL DETAIL OF MY TATA INDICOM MOBILE

sir, i am tata indicom user i want call detail, call duration and time of call (under RTI act) of my prepaid mobile number [protected] of month february 2009 my email address is [protected]@yahoo.com pls sir send me call detail faster it's emergency

Hi there Bimla!
Thank you for posting your phone number and email address out to where anyone can see it!
I'll be calling you later... maybe we can hook up!
Love ya lots
CS

TATA Indicom — tata to tata free calling cancelled

Hi i am santosh kahandal using tata indicom mobile phone ([protected])from last two years which inclues tata to tata free outgoing service.and for talking to others i am recharging everytime of Rs.98.but when i rechared in february 12 my tata to tata free outgoing facility was cancelled and i got Rs.2 balance.then i called up to customer care about this problem they told that ur plan has changed and onwards ur card becomes lifelong on recharged with Rs.98 but my previous plan to be given me facility of free tata to tata out going upto 2013.and these people changing plans without intimation to customer and retailer also. the retailer where i had recharged the phone (Alcom Comunication, Fatorda, Margao, Goa )he also not aware with this change in plan then he confirmed with Area sales manager when i complaint to him.
Please look after the matter.

Thanks and regards

santosh kahandal