No Support - tata indicom wireless phone
I had procured a Tata Indicom Wireless landline three years ago. Now I got a IBM loptop which is having USB port only not having serial port. While getting that line they committed that internet can be connected from that phone. Now that model they have provided is not having a USB port connection. I am not able to connect the internet through the serial port they have provided with the phone.
They asked me to change the telephone model what i am having and i have to pay Rs. 1000 for changing this. The facility what they are giving for connecting internet should support laptop and desktop if not means its there technical impotency they have to give solution for that.
Then the battery in the phone gone off i called there customer care they are saying to procure it from the market they wont be providing.
I never seen such a customer care in my life. The phone wireless phone is a useless phone while talking most of the time the line is getting disconnected.