Tata Indicom — Recharge Refund Problem

Address:Daman, Daman and Diu

Dear SIr,

I have Recharged for 599 Rupees on 20/03/2011 and on the next day i have recharged the same number with 16 Rupees Recharge,
Now what happened is my earlier pack of 599 std tata to tata free was overwritten by some other scheme now the dealers, company persons, nodal officers are telling that i will not get refund of the same.
pls help me out sir,

Name: Pathakota Subhash
Mobile No. [protected]
Circle : Daman


yours truly,

Subhash P.
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TATA Indicom — Recharge Issue

Respected Sir/ Mam,

This is to bring into your kind notice that today i.e Jan 22, 2012.....I recharged my walky no. 65764595 of Rs. 50. But we got credit of only rs. 13 instead of Rs. 43. On inquiring about the same from the customer care, I was shocked on hearing that I have not recharged with that amount although I had the copy of the same but the cc cell continued that I have not made any recharge of the amount.

Pls help me on this as I am fed up with the service of Tata Indicom as they at their own wish activate the caller tunes service and deduct Rs. 40-50 monthly basis. But the cc cell is not ready to listen. I am using around 25-28 numbers in my circle but about half the numbers are facing the problem. We have been hit by around Rs.[protected] on this but they are not ready to look into these matters.

Kindly help and advise.
Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Transaction details of recharge, made on 22-Jan-2012 for Rs 50/- for the earlier resolution.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

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