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Tata Indicom Mobile Opertaor Complaints & Reviews - Deduted Rs.30 from my account for welcome tunes.

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Tata Indicom Mobile Opertaor

Location: Delhi, South Delhi, Delhi, India
Rahul Kumar Shah Send email on Apr 14, 2010
Deduted Rs.30 from my account for welcome tunes.
My mobile number 9211695967 on the name of Rahul Kumar Shah, operator name is Tata Indicom.I am using this connection from last 5 years.Tata Indicom automatically assigns Caller tunes & deducted Rs.30 from my account on dated : 13/04/2010 at time - 11:23 am. And when I called Tata Indicom customer care " 12525" to register my complaint they refused to register my complaint also. Name of the representative is "Mr.ARVIND" and time is:01:32 AM & duration i talked to representative is 07 min 18 sec. This customer care guy said we will not register the complaint & even donot try to solve the problem. When i said him to register the complaint he said we can't register the complaint we are not authorised. If they will not register my complaint how the seniors get to know about problem and take correct action.

Nobody is registering the complaint please help me.

In my tata indicom connection even brew application not work, it displays message "Application digital signature failure", so there is no way i can use this application.

In my whole connection cycle i am a normal customer who never uses any VAS services till date.

I think Tata Indicom use this to generate its revenue and disturb their customer.

Kindly take appropriate action.


My contact details:
Name: Rahul Kumar Shah
Mobie: 9211695967
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Comments

Apr 18, 2010 by Customer Care Send email
Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because of us. We earnestly request you to give us a chance to rectify our issues and serve you better.

We would like to inform you that our concerned department already updated you as per the resolution of the registered complaint vide the docket number NTT078836268, hope the information is clear and useful to you.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in .

Thanking you
Customer Care - Tata Indicom.

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