[Resolved]  Tata Indicom — HARASSMENT BY TATA INDICOM THROUGH CALLS FOR A FRAUD WHO HAS GIVEN MY NUMBER FOR REGISTRATION AND CONTACT

Address:

Mumbai City, Maharashtra

Dear Sir/Madam,

How would it if a telecom company harasses you everyday because some fraud/cheat has given your number and does not bother to pay and the telecom company comes after you and starts threatening you with a legal notice from its debt recovery team?

This is exactly what is happening to me everyday. TATA INDICOM is mentally harassing me and continues to waste my precious time during business hours.

1) Around 3-4 months back, I got a call on my number 982****311 saying something like "Dear Mr. Rajan, Tata Indicom welcomes you on your new connection" whereas I had not even applied for it. I spoke to Tata Indicom's customer care department the same day and told them that they had the wrong number. They said they will update that and apologized for the inconvenience.

2) I got a call few days later to ask me if it was working fine and I told them they had the wrong number and I did not have a connection.

3) Over the next 4-5 weeks, I got calls from them everyday asking me about payments, whereas I had not even purchased any service or product from them and I conveyed the same to them every time and I even spoke to a senior and told him to change the data.

4) Today I got a call where a lady threatened to send me a legal notice for the same.

What is my fault? Isn't it Tata Indicom's duty to verify the KYC before they start calling someone?

a) They are harassing me everyday to make payments for something that I have not purchased.
b) They do not update their database and I have to bear the brunt. I have even told me to come to my office to verify that I am not the same person but that also is not being done.

Please help me here.

Thanks,
Sam13

(You can ask my name and number on my email as I would not like to release it in public domain.)