[Resolved] TATA Indicom Photon Plus — low speed and unavailable network | |||
i had taken up my photon plus connection on march 6th, 2011. For the first few days the speed was amazing but later on i got to know about its true colours. Whenever i have an important work on the net or whenever i have to search for something important, there is no network. Or by chance if sometimes i can avail to the network then the speed is so slow that i have to give up browsing. The company gives such false interpretations about its products and makes common people lure away and end up just paying in vain. i had taken up the Rs. 750 rental package. My tata photon no. is [protected]. i hope the customer service people will really have little kindness on me. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
DEAR SIR,
COMPLIMENT OF THE DAY,
THIS IS MR ROHIT KUMAR ROUT, MY DATA CARD NUMBE- [protected], ROURKELA ODISHA,
COMPLAIN :
SINCE USEING YOUR PRODUCT FROM PHOTON WHIZ,
YOUR NETWORK PROBLEM IS GOING ON HERE,
I DID GET ABOUT 3/4 SIGNAL BEFORE CONTINIOUSLY NOW A DAYS ITS ABOUT 0/1 SIGNAL BAR AT ANY TIME OF THE 24hours.
I HAVE LAUNCH A COMPLAIN TO YOUR CUSTOMER CARE BEFORE ONE WEEK, BUT TILL NOW THERE IS NO RESPONSE,
ARE YOU INTENCELY DOING THAT TO LEFT YOUR NETWORK OR ITS YOUR SERVICE THAT YOU ARE CHEATING US ? I DO'T UNDERSTAND WHY U R DOING SO, AS YOU ARE COMMITTING TO GIVE US GOOD SERVICE, YOU ARE TAKING MONEY TO GIVE US BROADBAND BUT WE ARE USEING THE SERVICE POORLY, MAY I KNOW WHY U R DOING THIS ? ARE YOU REGISTERED TO CHEAT THE PEOPLE OR REGISTERED NOT TO GIVE PROPER SERVICE.
THANKS
FOR YOUR AMAGING SERVICE .
WAITING UR POSITIVE RESPONCE SOON.
[protected]@gmail.com
[protected]
ABC COLONY, UPPER BALIJODI, SONAPARBAT, ROURKELA, ODISHA
COMPLIMENT OF THE DAY,
THIS IS MR ROHIT KUMAR ROUT, MY DATA CARD NUMBE- [protected], ROURKELA ODISHA,
COMPLAIN :
SINCE USEING YOUR PRODUCT FROM PHOTON WHIZ,
YOUR NETWORK PROBLEM IS GOING ON HERE,
I DID GET ABOUT 3/4 SIGNAL BEFORE CONTINIOUSLY NOW A DAYS ITS ABOUT 0/1 SIGNAL BAR AT ANY TIME OF THE 24hours.
I HAVE LAUNCH A COMPLAIN TO YOUR CUSTOMER CARE BEFORE ONE WEEK, BUT TILL NOW THERE IS NO RESPONSE,
ARE YOU INTENCELY DOING THAT TO LEFT YOUR NETWORK OR ITS YOUR SERVICE THAT YOU ARE CHEATING US ? I DO'T UNDERSTAND WHY U R DOING SO, AS YOU ARE COMMITTING TO GIVE US GOOD SERVICE, YOU ARE TAKING MONEY TO GIVE US BROADBAND BUT WE ARE USEING THE SERVICE POORLY, MAY I KNOW WHY U R DOING THIS ? ARE YOU REGISTERED TO CHEAT THE PEOPLE OR REGISTERED NOT TO GIVE PROPER SERVICE.
THANKS
FOR YOUR AMAGING SERVICE .
WAITING UR POSITIVE RESPONCE SOON.
[protected]@gmail.com
[protected]
ABC COLONY, UPPER BALIJODI, SONAPARBAT, ROURKELA, ODISHA
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tataindicom photon plus — low speed
i am receiving very low speed in my tataindicom photon plus connection. i am using photon plus since last one year and i have noticed that since last two/three months the speed has become very low. not only me but all the staff of my office who has a photon plus connection is experiencing the same problem. what is the reason behind? sometimes we get disconnected due to this very low speed that reaches to zero kbps. it never reaches the speed level that photon plus assures. the highest speed that till now i have received is around 200 kbps.