[Resolved] TATA Indicom Prepaid — NOT RECEIVING INCOMING SMS | |
Hi, I am really unhappy with the services provided by TATA INDICOM. I don’t receive incoming SMS regularly. Whenever I lodge a complaint it is rectified after 24 or 48 hours. I have already called up customer care many times; also spoken to managers, but every time they assure me that it will be rectified. But, IT IS NOT DONE. Moreover, whenever I ask for the Manager or Supervisor, they tell that no supervisors are available right now, or they have gone for lunch, or they say that they themselves are supervisors!! Is this the service Tata Indicom gives to a customer? I am their customer from a long time. The worst part is: once I speak to an agent and speak to him for a long time, they disconnect the line. Also, they disable the OPTION “9” to speak to customer service executive. THIS IS REALLY HOORIBLE AND DISGUSTING!! I have already spoken to the TATA TRUE VALUE HUB and also the SERVICING DEPARTMENT. They have checked my phone, it is perfectly alright! Please can Tata INDICOM explain me why I am able to receive the SMS? I start receiving it once I lodge a complaint. I wonder if they take this complaint of mine seriously and provide a solution. Regards, Ravi Shankar Ravi.[protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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Is this the service Tata Indicom gives to a customer? I am their customer from a long time. The worst part is: once I speak to an agent and speak to him for a long time, they disconnect the line. Also, they disable the OPTION “9” to speak to customer service executive. THIS IS REALLY HOORIBLE AND DISGUSTING!!
I have already spoken to the TATA TRUE VALUE HUB and also the SERVICING DEPARTMENT.
VASHI SERVICE DEPARTMENT exprience was also very horrible, we litteraly had a fight of words.TATA TRUE VALUE HUB-SANPADA have checked my phone, they say it is perfectly alright!
Please can Tata INDICOM explain me why my walkies are not working properly?
I wonder if they take this complaint of mine seriously and provide a solution.
Regards,
jayesh gosar
jayesh.[protected]@yahoo.co.in