[Resolved] TATA Indicom Prepaid — loose calls from your tata indicom | |||
Dear sir I have been receiving loose calls ( un solicited calls) from various marketing agencies & individuals which is uncalled for. The pity is I am getting calls daily from your own Tata Indicom several times . I have also taken up the matter with your customer care for which they have assured me that they will block all the unsolicited calls within 45 days, Today I have followed up the matter with your customer care once again & they have informed again that all the calls will be blocked with in 45 days. In turn I have requested them to atleast block Tata Indicom/ marketing services which they have refused and I have not received any proper response. This is hihgly unethical. Why Your organisation should not advise your own co- dept not to call & disturb. Yours is hihgly reputed organisation & brand & your marketing dept calling your customer without their interest is not correct. Your customer care executive also taking ( last 2 calls) almost 20- 30 mintues to answer my calls. This is hihgly disturbing. Can anyone in your organisation hear your customers plea & do the needful. We are wasting lot of time in attending these calls & may be we are loosing money aswell which we donot know. Time is preceious for us. we are not allowed to attend the calls unless otherwise important. regards Radha krishna [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Sir
I am prepaid customer of Tata indicom mobile no [protected].Today(18.10. 2010). I am not satisfied with your service customer care. Without my request or any conformation Movie-masala, Cricket & Share market information activated & more than Rs 200 deducted in two months my recent balance was nil. Immediately I contacted prepaid mobile customer care but you’re this service is so bad.The customer care no was not activated. I was talking to Mr. kapil at 66558101 in your tata indicom office regarding of de activate my all these activation & check how all these movie masala, cricket & share – market services activated without my permission.Mr Kapil assure me to solve my problem & I am sending him my alternative no [protected].I was talking him 3 time But he was in dought.
I have a tata prepaid no[protected], in which a service is start automatically named Movie-masala, Cricket & Share market ' and thy deduct also money for it many times, and i also complain against it but the customer care executive are not solving my problem.
Please solve my problem other wise I will take an Legal Action.
From
KAPIL SINGHAL
[protected]
E-12/8, KRISHAN NAGAR
DELHI-110051.
I am prepaid customer of Tata indicom mobile no [protected].Today(18.10. 2010). I am not satisfied with your service customer care. Without my request or any conformation Movie-masala, Cricket & Share market information activated & more than Rs 200 deducted in two months my recent balance was nil. Immediately I contacted prepaid mobile customer care but you’re this service is so bad.The customer care no was not activated. I was talking to Mr. kapil at 66558101 in your tata indicom office regarding of de activate my all these activation & check how all these movie masala, cricket & share – market services activated without my permission.Mr Kapil assure me to solve my problem & I am sending him my alternative no [protected].I was talking him 3 time But he was in dought.
I have a tata prepaid no[protected], in which a service is start automatically named Movie-masala, Cricket & Share market ' and thy deduct also money for it many times, and i also complain against it but the customer care executive are not solving my problem.
Please solve my problem other wise I will take an Legal Action.
From
KAPIL SINGHAL
[protected]
E-12/8, KRISHAN NAGAR
DELHI-110051.
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TATA Indicom — activation of unrequested service
hello siri am using services of tataindicom for last 3 years or so and my number is [protected]
but on 30th march 2010 they stared welcome tune service to my number without my request
and now when i am registering a complaint to them they say nothing can be done now if you dont want to continue with the service just send a message
but they are not doing anything to why did they start the service without my request and also deducted some balance from my account
hoping for a favourable response
plz aknowledge the same
with regards
sumit gupta