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TATA MOTORS FINANCE LTD

TATA MOTORS FINANCE LTD
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17 Reviews
Mohinder Parkash Singh Send email

UN NECESSARY CHARGES

SUB:- Contact No. 5000300174, Customer NO. 2000698093, Chasis No. 605121ERZP65541, Vehicle Model : INDICA DLG TURBO
Other charges Regarding…….
Your letter no Nil dated 5-12-2008 which was received by me in the second week of Januaury, 2009 almost one month after its issuance .

I fail to understand the charges levied on me . Please delete the charges immediately .

I am enclosing bank statement where your ECS is being sent .ECS payment has started from the month of September, 2008 . But in the month of November the amount of Rs 6228/- was lying in my account on 11-11-2008 and your concerned person at Jalandhar has forgotten to send ECS for collection of money from my account . This is very much clear from the account statement which I am enclosing herewith . Personally I have spoken to your concerned person at Jalandhar for collection of the payment from the bank. After my repeated calls the concerned officer did not bother and told me an excuse that ECS was returned with a remark of having less balance which is absolutely untrue . Had the bank returned the ECS with this remark they would have put charges on me for returning ECS which they did not .

Kindly do not behave in such a fashion as private finance companies used to act to collect charges un necessarily .I wish that correction will be carried out immediately and I need not to go to any other forum for getting it corrected .
16 Comments

Comments

Rajkumar Send email
 
How I can check my account online? My contract no. is 5000250387 and my V. RC no is HR14E 0798.
Susanta Sur Roy Send email
 
From :
Susanta Sur Roy
12/61, P.C.Ghosh Road,
P.O : SRIBHUMI
Kolkata – 700 048.
Ph. 9830040315.
To
The Manager,
TATA Motor Finance Ltd.
5/1A, Hungerford Street,
Kolkata – 700017.

Kind attn : Mr. ARIJIT RAY

Subject : NOC Ref. : Contract Agreement No.: 20887340 Dated 20/6/2006.

Dear Sir,

In continuation to my letter dated 21/05/2009, 02/06/2009, 21/06/2009 and 23/7/200, I would like to submit that I already paid the installments before the maturity date but the account not yet settled. During last two months, I visited your office several times and approached you to settle the account but you failed to settle the account yet.

In this regard, I like to state that I have a bitter experience with you and I think your company is not serious about their customer for those who are willing to pay dues.

The case was discussed with Mr. Donald, TMF National Head, during his visit to kolkata in July/09 and he assured that necessary consent will be given with 2/3 day’s. After that, more than a month is over and I personally meet you in different occasion and you assured me that we shall get necessary approval with 2/3 day’s but no any reply is received from your end till today.

At last, I request you to issue a letter intimating your incompetence or anything else so I can go to the concerned forum for justice.

Thanking you,

Yours sincerely
(Susanta Sur Roy)
Date : 20/08/2009

Copy to :
Mr. Donald, Nation Head, TATA Motor Finance, TATA Motors Ltd. Bezzola Complex, 1st floor, V.N Marg, Chembur, Mumbai – 400 071 for information and necessary action please.
Amit Jain Send email
 
Res. madam Reena

we buy a car loan from your respected co. on dated 11 dec. 2006. and our contract no. is 5000032821. vide our car indica dlx regn. no. HR 02 Q 2508 in the name of mr. suresh chand jain R/o v.p.o. buria near buria fort jagadhari yamuna nagar.

now i get many mistakes in my account with you.

1. one of my ch. of sep. 2007 cleared from my bank account but in your hand no deposit in our account with you but its in credited with you.

2. In the m/o nov. 2008 you have cleared 2 ch. from my account instead of 1 ch.

3. As per when i come to your Ambala branch its come to my notice that in the month of nov. 2008 1 ch. cleared on 30th nov.2008 your staff give the credit to another party. and 2nd ch. cleared on dated 9th dec. 2008 in my contract. Sir/madam how it possible my ch. deposit in other party a/c and i have to pay interest.

4. Due to this reason our dec. 2008 ch. go bounce as per your record not on our behalf. because we deposit money for dec. ch. on dated 4th dec. 2008.

5. I have deposited my all passbook statement to your co. staff mr. kapil at ambala office and mr. rajesh arora at karnal office.

6. As per my bank passbook statement you get the position of my account that in each and every month no less balance for our ch. that comes on dated 11th of each month.

7. As per our telephonic talk with mr tripathi he said we are busy in sep. closing of accounts.

8. Sir/madam, one more thing is that july, august, & sep. 2008 your staff don't deposit the ch. on current date when we call many times then from your co. some body is comes to my house and they returned our ch. and we issued 1 ch. of rs. 29250 instead of these 3 ch. for this why should i pay interest.

9. Sir/madam, this thing again happen when jan 2009, feb. 2009 april 2009 and may 2009 ch. they don't cleared and in the m/o may we issued again 1 ch. of rs. 39000 for all this 4 cheques.

10. Sir/madam, i am N R I and i have this car for my family use in india. and from 29th march to 8th april 2009 i call to your staff too much time then they search all these 4 ch.

11. Sir/madam, i deposit my bank statement passbook in which you see that in every month my balance is not less.

12. Sir/madam, i request you again please credit my sep. 2007 ch. which you have in your co. sundry a/c and nov. 2008 ch. which entered in other party a/c. and also credit all interest and other charges due to this mistake by your hand at your earliest.

13. Sir/madam, on dated 11 nov. 2009 we paid our last instalment also, then we talk with mr. tripathi at chandigarh and he assure me we get our noc before 15th dec. but now he is not help us also.

14. Sir/madam, you have to tell me that we gave the adv. ch. to your company afterthat, this is the responsibility of the your co. to deposit it on time. and our responsibility is that we have to deposit money in our account. If money is there in our a/c and you don't deposit ch. who will be responsible, who pay interest and other chgs on this.

15. Sir/madam, i want my N.O.C.

16. Sir/madam, i am sorry to say that in a private co. the staff is lazy like this customer is telling you deposit ch. and they ignored, it happens only in govt. co.
I am suffering too much because of your staff mistake again and again.
so please do the helpfull with us and obliged

amit jain
on behalf of
mr. suresh chand jain
buria jagadhari
Deepakmishra Send email
 
sir iam d.s.a tatamotors finance ltd .aasthafinance but .
deepak9039663505
Mradul Kumar Send email
 
TATA MOTORS FINANCE LTD

Dear Sir,
Pl. pay attention to following problems:_

Mr. Tribhuvan Shukla from RS Associate of Tata Motors along with Mr. santosh from TMF, Lucknow has collected self chq no 472910 for Rs. 19200/- dated 19/02/2008 at my office in Indira Gandhi Rashtriya Uran Akademi, Fursarganj Airport, Raebareli on behalf of TMF. This amount had withdrawn from my account on the same day, mean while the contract of TMF with RAS Associate has been stopped and my amount could not rached to TMF, this fact is known to almost every concerned of TMF Lucknow branch. Further I am paying regularily my installment till date. In between I am getting numbers of legal notices from Mumbai for which I have been asked by TMF officials from Lucknow branch to just ignore this, Now today I have recieved a Notices of Arbitration proceeding case NO. LOT 99/ R7354 of 2010. Why I am getting all these ???????? and what are the salutions ????? to whome should I approch for solving my case ???? shall I file case in the consumer forum ?????? Pl. advice me for solving problems. I am not going to pay again Rs. 19220/- for which I have already paid...


Mradul Kumar
9454204647

Copy to :
Mr. Donald, Nation Head, TATA Motor Finance, TATA Motors Ltd. Bezzola Complex, 1st floor, V.N Marg, Chembur, Mumbai – 400 071 for information and necessary action please.
 
The Manager,
TATA Motor Finance Ltd.
5/1A, Hungerford Street,
Kolkata – 700017

Ref : Vehicle Registration No. WB-25B/ 8989 having Chassis
No. 457251DR2718826 Model No. LP 1112.


Sir,
I Sri Rajib Bswas S/o Debabrata Biswas of 127 Kali Bari 1st Lane, New Barrackpore, Kolkata-131 had purchased the above vehicle after taking financial help from TATA Motors Finance in the month on July/August, 2008 for the Bus Route from Baburhat to Barrackpore. The above vehicle was plying on the proposed route since Octobar.November, 2008 but the said vehicle failed to run on the route every day. The vehicles also not yet ply on the route continuously 7 days in a week. The computerized data of Bhadari Workshop will focus every thing. The EMI of the vehicle is Rs. 19366/- pm and till yet I paid the said EMI from other sources pm as the vehicle failed to ear the minimum money.

Few months ago within the warrantee period the piston ring of the said vehicle was changed by Bhandari work shop, Sodepur for gass problem of the vehicle but after such work the said vehicle was not in a position to ply on the route for sucking the huge Mobil every day. On reporting Bhandari Work shop down the engine of the said vehicle and after two/three weeks later i.e few days ago they hand over the vehicle for ply on the route. Now the vehicle is not found ok to ply on the route as because the same problem found (sucking mobil & fuel) in the said vehicle. Already directed to my driver to keep the vehicle at Bhandari Work shop to day (23.04.2010) as it is completely unable to ply on the route. My patience has already been exhausted and this stage without the earn money from the vehicle I am unable to pay the EMI to TATA Motors Fianace from May, 2010.
At this stage, I would request you to kindly verify the same from Bhandari Work shop and pass necessary order to change the Engine of the said vehicle as the engine of the vehicle found with mechanical fault within warrantee period. Your sympathetic consideration will save me and my family.

Yours faithfully

Rajib Biswas.
9836488678


Copy to: Tata Motors Commercial Area Manager in Kolkata
 
Tata motors finance is worst and customer services is pathetic.
Harsh
9971116050
maverickharsh@yahoo.co.in
 
Dear sir,



I mrs *mariyam rafik shaikh* having loan on my veh.no. *MHO4DE
3965*. Agreement no 5000246375.

Due to some reason I am not paid one installment . and for
that I got a call from thane branch office

Mr. rahul told me your overdue is more than 4000rs. But
there is discount if you pay your due in this month

So I paid cash of settlement amount of 3304rs. On receipt no
*64474* on dated 26/09/2009 to Mr. laxman. and closed the overdue
amount.after that I am not Due any installment



But now I got a call from customer care there
is still due amount of more than 2000rs. I given call to rahul but he is not
given any satisfied answer . even manager bugade also not give any attention in this matter.now I don’t know what to do next and feel like
cheet. Please help me out of this.



Please do the needful.



Regards,

Mariyam R.Shaikh
9850598068
 
The Manager
Tata motor Fainance Ltd
Faridabad (HR)
Sir,
I have financed my vehicle Tata indica bearing regd no HR51 Z 4071 by tata motor finance ltd in the month of july 2007 and from that time i am regularly paying my installments due to some financial problem i was unable to pay the 5 installments for which i have also given a written letter as well as oral request that i can make the same as early as possible and after that regularly paying the installments but after that you snatched my car illegally and forcely want to auction the same as i have also written a letter dated 30/10/2010 that i am ready to pay the amount of the dishonouired cheques, i have also given many request (written and oral) to provide the copy of agreement commenced between T.M.F.L & me but they are not giving any heed to any of my requests as such i call upon you to kindly return my vehicle or return my money alongwith the future E.M.I cheques.
 
Yes, I am also searching for someone to lodge a complaint against Tata Motor Finance Ltd., We have paid the whole amount and we have evidence towards such payment, but for the past two years they are asking for money amounting to fifty thousand rupees from me! We sent a registered letter with acknowldgement due to the Tata Legal at Mumbai, but they won't reply what happened to the money we paid. Instead they keep calling me in my mobile and say fifty thousand rupees is pending (they won't call my husband and won't reveal identity but I have the numbers) . I think there should be a co-ordinated movement against such private firms who keep cheating their customers! Don't know if Mr. Tata is listening even! Why should he care for the ordinary people?
Apr 25, 2011 by
Manoj2407
 
Please send all your complaints against Tata motor finance to Kumar.manoj1@tmf.co.in or custqueries@tmf.co.in.
Oct 10, 2011 by
Diago Santa Maria
 
TMFL is looting every customer and Mr. Ratan Tata should look into this and they charge unnecessary charges like Retainer Charges, Collection Agency Charges, Insurance Charges which they charge while financing and still charge every year when we do the insurance with our choice of Insurer. TMFL should know that a RTO does not pass the vehicle without an insurance copy. The company claims that if the party does not Insure the Vehicle and pay the finance installment they are making customers fools
Oct 10, 2011 by
Manoj2407
 
Please send your Complaints or Query to customercare@tmf.co.in
Feb 4, 2012 by
smartanshu
 
Dear Sir,

I "RAVI JAIN" took an auto loan through agreement no- 5000316417. It has been recovered and even we have got NOCl on 30.10.2009 against the loan. They have shown balance of Rs. 1630/- in my CIBIL Report. Make nill the balance amount from the CIBIL Report immediately.


Thank,

Ravi Jain
9953069139
Email ID- alliedpvtltd@gmail.com
Jun 2, 2012 by
pradeepgarg53@yahoo.co.in
 
Dated 02.06.2012




M/S Tata Motor Finance Ltd


Dear Sir

Matter of fact that you have sanctioned me the loan of Rs 970000/each under the following five Contract Nos.

Contract No.
5000521328
5000521320
5000521315
5000521311
5000521307


I have deposited Rs 500000/each in your above contract nos on dated 18.05.2011.Inspite of Adjusted the same
in my principal amount you have adjusted the same as EMI .Principal as well as Interest.But I shocked when I
have not utilized your fund, no question arises to charged me interest.

I have made several request from your executive for settlement the account, but the same request have been ignored.

You are requested to make the necessary correction in your account and square up the same and issue me the
NOC without any dispute.

Thanks & Regards


( Pardeep Kumar )
9810165411
pradeepgarg53@yahoo.co.in
May 5, 2013 by
Nishantgarg
 
---------- Forwarded message ----------
From: nishant kumar <gargconstructioncompany@gmail.com>
Date: Sat, Aug 4, 2012 at 12:44 PM
Subject: Re: NOC
To: rajesh.gupta@tmf.co.in
Cc: "karuna.tripathi@tmf.co.in" <karuna.tripathi@tmf.co.in>





I am Nishant Kumar s/o Naresh Kumar Citiy sardulgarh distt Mansa Punjab (bathinda) gaadi no Pb 51 4700 indica vista this finance ur Tata Moter finance ltd.it is satelment case an I give deposit full payment last month.an please i request u this NOC will don't give any person.please give me a only me handover NOC
Nishant Kumar loan account no.5000332128


Regards
Nishant Kumar
9356870001
9888758347
01724678333


THE ABOVE E MAIL I HAVE ALREADY SENT TO PERSONS BUT HAVE NOT GOT ANY REPLY


I am Nishant garg s/o Naresh garg. My financed vehicle number is PB 51 4700 Account Number is 5000332128. Settlement was done with your company for the amount 1, 60, 000/-RUPEES in the Month of March 2012. I have given the Advance Payment for Settlement i.e 32000/-RUPEES (21/03/2012). I had to pay the full payment till 30th April 2012. But I wasn't able to pay on this date.Then I Paid 27500/-Rupees on 28/04/2012 from The Total Amount. And Remaining Amount (1, 00, 500/-rupees) was to be paid till 30th April 2012.

I called the Concerned Person ( Mr.Rajesh gupta ) on 28th April 2012 to tell that I am not able to pay till 30th April 2012. He told me that some more amount as a Penalty you have to pay for Late Payment. Then on 3rd may 2012 Mr.Sunil Mourya and one more person from Bathinda Branch came and he forced me to surrender the Car and get the surrender paper signed from me. And I wrote the Application for Surrendering the Car to TATA MOTOR FINANCE LIMITED Only.He said, you can Take your car back, when you will pay the Remaining Amount. And even now the Original RC Of The Car is with me only.

Then I Visited the Office Of TATA MOTOR FINANCE LTD SECTOR -9 Chandigarh and Nobody Responded me for My Problem.Then i Visited Bathinda Branch and they said Mr.Sunil Mourya Has not Surrendered any Car.They said talk to Mr.Sunil Mourya only.he was not giving any response On Phone. We found out that the Car is with him only. He is using this Car as his Personal Car. When i Talked to him, he said he will give the car back after giving full payment to TATA MOTOR FINANCE LTD.

I asked him for the New Approval for Final Settlement. Then company generated the Approval for Final Settlement (1, 20, 000/- Rs) . Then I paid the some Amount of Money and then after I Paid the Whole Amount (By cash from Mr.Sunil Mourya: 49, 000/- Rs on 20/07/2012, 49, 000/- Rs. on 30/07/2012 and balance amount 22, 000/- Rs on 31/07/2012).

Now from My Side, No Payment is left to Pay to TATA MOTOR FINANCE LIMITED.

After paying the Full Payment, my Father went to him and asked for the car but he was keep on saying wait wait and wait. And also next day, he did the same. After that he stopped picking my and my Father calls. I called at Bathinda Branch office, they said he is not here. He ignored us like anything.

So many times i asked from Chandigarh branch sector 9., but they said, there is no car surrendered of this number. I Mailed to Mr Rajesh Gupta and Karuna Tripathi . But have not got any response.

I have not received NOC from your office. Please take a quick action against this. I will be very thankful to you for this.

Still the car is on my name. If something wrong happened, then who will be responsible. ?????

If anything wrong happened, then Mr.Sunil Mourya and the company TATA MOTOR FINANCE LTD will be responsible for any inconvenience happens.

Please help me for finding the car and take quick reaction for this. Otherwise i will take this case to the court.My patience is over now


Thanks

Regards
Nishant Kumar
9356870001
9888758347
0172509370

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