[Resolved]  Tata Motors — Manufacturing Defect

Address:Jyotiba Phule Nagar, Uttar Pradesh

I am Tata Indica Vista Owner Since July'2009. I am having Aura Saffire bought from CPL Motors, Pathankot (PB) reg. No PB 06 J-1604. It's good vehicle but after 1~2 years, the dicky got corroded. After registering the complaint with Shri Bala Ji Autowheels, Moradabad, They said me to either pay for repair or I will put the case with Tata Motors for repairing reimbursemenets and problem not entertained. As It is manufacturing defect right from the begining, So this will be taken care of by Tata motors. Same is the case of my friends vista saffire who had bought it in Dec'2008. See attached photos.

Pls. look into this matter.

regards

S.L. BAINS
M:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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gave a 1 st complain on 28/09/2012-Complain no.:1-[protected] -Replace Car due to manufacturing defact
2 nd complain on 03/10/2012- complain no.:1-[protected]-Against dealer shreeji motors
3 rd complain on 22/07/2013-complain no.:1-[protected]-against shreeji motors
4 th compalin on[protected]complain no.:1-[protected]-manufacturing defact
My Car is in service staion from 22/07/2013 since i have not got delivery from service station
i told them replace my car or give me TATA MOTORS Certificete that your car is absolutelu fine.there is no problem in yiur car.but they are not giving any responce.
in last 1 year & 6 month ( from purchasing car) i gave my car in service station more then 15 times
every time they told me this problem is solve but after 5 or 10 days same problem i am facing. & now in srvice centre employes tell me this is compny problem & there is no permenently solution.
now i am tired from TATA MOTORS, Dealer-Shreeji Automobiles(Surat), Service Centre - jalaram Motors (Surat)
From 20 Days I Have No Car While I Paid 1000000/- For TATA Safari Dicor Car.
My All Details Are As Under

1.Vehicle name and model – Safari DICOR 2.2 EX 4x2 MFL
2.Date of Purchase. - 02/03/2013
3.Dealer name and address. – Shreeji Automart Pvt.Ltd.
2, Piplod Plaza, Opp.Lancer Army School,
Surat-Dumas Road, Piplod, Surat.
Ph.: 0261 – 2723775 Tele-Fax :[protected]
Mo.:[protected],[protected]
e-mail : [protected]@shreejiautimart.com

4.Cost of vehicle. - 962855 /-
5.Registration number/vehicle number. - GJ-5-JA-250
6.Cost of damage. -
7.Jobsheet Copies - Last jobsheet on[protected]
8.Service Records
9.Receipts / Invoice
10.Emails, If any - [protected]@yahoo.com
11.Your postal address - 43, Shiv Dhara Row House, Pal Road, Surat
12.Description(in detail) - My Car Is In Service
I purchased Tata Safari (2.2 VTT DICOR) from M/S Ghosh Brothers, Guwahati on10/03/2011. The vehicle was delivered after Pre- Delivery Inspection by the work manager. But on the same day vehicle developed problem of pick up. On being reported, the service center of M/S Ghosh Brothers, Guwahati could not confirm the defect. Another dealer, M/S Abhisekh Brothers has checked the vehicle and there after M/S Ghosh Brothers had rectified it. Again, on 22nd May'2011 my vehicle had developed another defect of Fuel Injector.On inspectionM/S Ghosh Brothers at Tezpur had confirmed that due to defect in fuel injector, fuel supply to Engine is affected. The matter was reported on 22nd May and till date the vehicle is laying at M/S Ghosh Brothers Tezpur without any repair.
It is really sad to know the poor functioning of the Dealers and causing unnecessary delay thereby harassing the customers.
Enough is enough.
I remind the Tata Motors to either replace the vehicle or repair it within three days i.e. till 29th May'2011 failing which I will be left with no other option but to approach Consumer Court for redressal.
Details of my vehicle is as follows:-
1. Tata Safari (2.2VTT DICOR)
2. Owner's name:-Sada Shiv Narayan Singh
3. Chassis No.MAT403743BNB03181
4. Engine No. 22LDICOR09BYYJ04493
5. REGISTRATION No. AS 01 AT 6226
gave a 1 st complain on 28/09/2012-Complain no.:1-[protected] -Replace Car due to manufacturing defact
2 nd complain on 03/10/2012- complain no.:1-[protected]-Against dealer shreeji motors
3 rd complain on 22/07/2013-complain no.:1-[protected]-against shreeji motors
4 th compalin on[protected]complain no.:1-[protected]-manufacturing defact
My Car is in service staion from 22/07/2013 since i have not got delivery from service station
i told them replace my car or give me TATA MOTORS Certificete that your car is absolutelu fine.there is no problem in yiur car.but they are not giving any responce.
in last 1 year & 6 month ( from purchasing car) i gave my car in service station more then 15 times
every time they told me this problem is solve but after 5 or 10 days same problem i am facing. & now in srvice centre employes tell me this is compny problem & there is no permenently solution.
now i am tired from TATA MOTORS, Dealer-Shreeji Automobiles(Surat), Service Centre - jalaram Motors (Surat)
From 20 Days I Have No Car While I Paid 1000000/- For TATA Safari Dicor Car.
My All Details Are As Under

1.Vehicle name and model – Safari DICOR 2.2 EX 4x2 MFL
2.Date of Purchase. - 02/03/2013
3.Dealer name and address. – Shreeji Automart Pvt.Ltd.
2, Piplod Plaza, Opp.Lancer Army School,
Surat-Dumas Road, Piplod, Surat.
Ph.: 0261 – 2723775 Tele-Fax :[protected]
Mo.:[protected],[protected]
e-mail : [protected]@shreejiautimart.com

4.Cost of vehicle. - 962855 /-
5.Registration number/vehicle number. - GJ-5-JA-250
6.Cost of damage. -
7.Jobsheet Copies - Last jobsheet on[protected]
8.Service Records
9.Receipts / Invoice
10.Emails, If any - [protected]@yahoo.com
11.Your postal address - 43, Shiv Dhara Row House, Pal Road, Surat
12.Description(in detail) - My Car Is In Service
Dear Sir,
1. We had purchased a TATA Starbus Skool having Engine/Chasis No 497SPTC40CVY609777/ MAT455103E8CO6269 on 10 Apr 14. On 27 Oct 14 at around 0615 hours when the bus was carrying children, all of sudden steering of the bus was failed. The speed of the vehicle was too low at the time of incident and thanks to Almighty that no misshappening had occurred for whatsoever any reason. However, the possibility of major untoward incident can't be ignored that may lead to embarrassment to the school authorities as well as loss of lives.

2. As per the statement of mechanic sent by the dealer, threading of steering wheel was completely exhausted. It is not understood as to how threading of steering rod of a new vehicle, hardly having 6000 km running during six months washed away. The quality of parts utilised is doubtful.

3. Please investigate the circumstances of incident and intimate us as to why we should not go to Consumer Forum to claim penalty for the lapse.

Col PK Singh
Director
Mob No : [protected],[protected]

warranty not cover by chambal motor

sir, i safari RJ-14=UD-OO27 in under 2+2 under warranty but kota chambal motor not cover this for unless reason vikram kakkar kota [protected]

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