Tata Motors(Guinea Motors,PATNA) — Defective Safari LX-4X2
Dear TATA MOTORS Representatives,
I brought TATA SAFARI LX-4x2 2.2 l DICORE from GUINEA MOTORS PATNA.IT has not reached even 8000kms and engine broke down in between important journeys twice ie when 1st time it broke down GUINEA MOTORS, PATNA changed the engine after 20 days along with some charges.2nd time again it broke down and when it was sent again they kept the vehile for approx 1 month and changed the HEAD of the engine and some subsidery parts.It is only 1 year old and didn't even reached 10000KMS and faced the problems and that also 2 month it was with GUINEA MOTORS, PATNA.When asked with the the owner of GUINEA MOTORS, PATNA replied casually.
Due to this Safari I suffered mentally, physically and money is also wasted.I am already 10 years old customer for TATA MOTORS having TATA JD315 and TATA Sumo but never faced such situations and expected such rewards from TATA MOTORS.
Please help me out of this, I will be really thankfull otherwise I want some good sollution with my problem or I have to go for Consumer Court and News Channels.
With due regards
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