[Resolved]  Tata Nano — Non refund of Tata nano booking amount

NANO was delivered to me in Oct'09 by Pratham Automobiles Pune.
They have taken exta money Rs. 2750/- (Debit note No:dn-oct-0910-2)towards extended warrantee but not given service cupons for the same.Now this agency has been closed down & no one is there to repond.
You are requested to kindly arrange to send Cupons for extended warrenty.
My NANO is giving excellent performance.Thanks for such innovative
product. Tata is simply Great !!!

Awaiting for your early reply

Thanks,

Tata Motors - Tata Nano Cars — NO GIVING REFUND -IN TIME

TATA MOTORS HARASSING THE APPLICANTS OF TATA NANO -MOTORS BY NOT GIVING REFUND IN TIME -THEY ARE SAYING REFUND IN 45 DAY -BUT , WHILE GIVING FOR CANCELLATION THEY PLAY -FOOT BALL GAME WITH CANCELLATION APLICATION -LIKE GOVT. DEPT. -CANCELLATION APPLICATION IS TO GIVEN TO DEALER AND NOT TO TATA MOTORS THERE AFTER GAME BEGAINS -DEALER WILL SAY'S WE HAVE FORWARDED YOUR CANCELLATION TO TATA MOTORS - CO WILL SAY YET WE HAVE NOT RECEIVED THE SAME AFTER - I HAVE GIVEN CACELLATION ON 23/03/2010 -WASAN MOTORS DEALER SAY WE HAVE FORWARDED CANCELLATION ON 26/03/2010 TO HEAD OFFICE -FORT -YET CO SAY WE HAVE NOT RECEIVED THE SAME.

Tata Nano (Base Model) — NON REFUND OF BOOKING AMOUNT

Dear Sir

I have cancelled my Tata Nano (case model) Red Colour on 06/04/2010 as per details given below:

Applicant name Malwinder kaur Sahni
Address H No 1019 ,
Sector 39 B
Chandigarh - 160036
Contact No [protected] ,[protected]

Application Form No. [protected]
Nano cancellation No. JFAVT - 98333
Date of Cancellation 6th April 2010
Dealer Hind Motors ( I ) Ltd.
15, Industrial Area
Phase 1,
Chandigarh - 160002
Amount to be refunded Rs. 95,000/-

I wish to inform you that i have submitted my original application form along with self attested copy of Pan Card and Residence proof to the above mentioned dealer on 06/04/2010 for cancellation. As per the confrimation given at the time of booking Nano, refund will be received within 30 days from the date of cancellation.
I regret to inform you that inspite of my continous follow ups with the Tata Nano office at Mumbai ,Phone No.[protected] and 66158507 and Mobile No [protected] for refund, no satisfactory response was given by the them.

Therefore , you are requersted to please look into the matter personally and refund the amount at the earliest on the above mentioned address.

Failing which , i have no other alternative but to take legal action against TATA Motors.

Hopingf for early reply
Thanking you in an anticipation

Regards
Malwinder Kaur Sahni
kaur.[protected]@gmail.com

Tata Nano — MANUAL & SERVICE BOOK

Sir,my complaint no.1-[protected] is assigned to lexus motors ltd-3002150 is this. I want to say that i am not getting any reply from lexus motors about my manual & service book. so,I want you to look into this matter and do the needful as possible.

Tata Nano Interest Cheque — Not receiving the interest cheque from Tata Nano from One Year

After retaining the Tata Nano booking, the customer is supposed to have received interest cheques every quarter from the Tata Motors Limited unitl the car is delivered. Even after making umpteen complaints to the Tata Nano call centre, they didn' take any action. Finally when I threatened to go to Press, they sent 2 cheques out of the 3 cheques to be received ( quarters considering from July 2009 to July 2010). The very first interest cheque has not been sent still.


It has been a year since I am awaiting for the first interest cheque and there has been no action taken from Tata Nano Motors team.

we have informed that Our Tata nano will be delivered to us in month of june'10. When we have contact our Dealer, every time he said it is in transit. Till today, the car is in transit...No body knows where it is. Every time dealer is giving new date of delivery.
Kindly suggest what happen to delivery of car.


UNI No.[protected]BS-3, summer blue)

Tata Nano Motors — Not refund Amount

The above Cancellation request was Registered on 27/05/10. As per the terms and condition mentioned in the application from, we were supposed to receive refund with in 30 days. More then 50 days have since elapsed, but refund has not came . I have queried through the telephone several times and every time we were told the check is under process.
Such in inefficiencies of operations is not expected from the reputed house of TATA. As per the terms and conditions Rs 3000.00 are to be deducted from our refund amount because we applied for refund after 60 days. Will your company waive of this Rs 3000/- because of delay in giving refund which should come with-in 30 days.
You are one of the leading businessmen of the country. Your time is extremely valuable. Such small grievance should not have been brought to your notice. I cancelled the booking because I am in urgent need of money, but the delay in refund is creating difficulties for me. Therefore I am writing to you with the fond hope that with your intervention, I might the refund without further delay.

Booking No.[protected]
Cancellation No. ZBDDG- 99974 Date 27/05/10

Tata Nano — Non-Refund of booking amount after cancellation

Dear Sir,

I cancelled my TATA NANO booking UIN[protected] on 23.3.2010.
With over four months of cancellation now, i have still not received
the Booking Amount. I have made several calls to the call centre with
a promise every time that i will receive a cheque within a week.
I will be highly thankful to you i[censored] take proper action on the
complaint and help me to send me the money.

Tata Nano — Arbitrarily cancellation of allotment &refund cheque

Sir,
I w.as alloted nano vide uin[protected]in 2009 ,delivery schedule oct-dec2009 at siliguri(wb).on posting to jalandhar requested to deliver nano at jalandhar.contacted on mob to officials at kolkatta&delhi.issued cheque of Rs 95000 in mar2010 without any consent or letter. However accepted &deposited in my bank acct.bank info that tatanano has stopped payment ,again without any consent or info. Tilldate no refund, no contact. Total helpless.
Please guide.
Yours sincerely,
Dharamveer
[protected]

Tata Nano — PAYMENT NOT RECEIVED

i am a consumer really upset of my payment i hav sent for booking tata nano car..., its 3 months that i hav cancled it ... but co. is not refunding my money... ... three reminders hav been sent to "cpm-03649 dt:-22-7-10", "cpm-0345, dt:-8-8-10", and cpm-05335, dt:-18-8-10, i wish u can help me. thankyou!!

suman singhal
D-28, kamla nagar
delhi-7
[protected]

nano UIN no.[protected]

TATA NANO
Location: UTTAR PRADESH
Posted:[protected] by Pinki Rani Send email

CANCELATION AND REFUND
Sir,

My name is Pinki RaNI, I had booked NANO and issued a checkof Rs. 1, 40, 000 [ One Lakh and Fourty thousand ] in the name of A.M.M.CO BANK As I was stated. My mobile number on which the vehicle was booked is [protected]

But later due to some personal problems I have canceled the booking on[protected] and below mentioned my UIN NUMBER

UIN NUMBER :[protected]

Its been almost 1months and I haven't received my amount back. I have been to your office and I was told to check with the SBI BANK, but the bank people says they need some identification # or something.


I am really very tensioned with it and I am worried about my money.

I request you to please take a quick action over this issue and help me with the solution to avoid of taking me any legal action.

Please let me know if you need any further information.

Waiting for your response.

Thanks,
Pinki Rani
Mobile# :- [protected]

Tata motors ltd./ Nano — not received booking amount after cancellation 5 months

REMINDAR--4
TATA MOTORS LIMITED
PUNE



Subject: - Complaint Matter

Dear Sir,

I have cancelled my booking ot Tata Nano on 27th April 2010. My Unique ID is[protected] in the name of Rohit Shah.

When I cancelled the booking I was informed about receiveing the payment within 4 weeks time. But to my surprise till date I have not received the payment cheque. This is really ridiculous on your part. Its been 4 months since the cancellation and whenever I call the customer care they are unaware of the status for the same. For a company of Tata group this is not expected. As we know Tata group sets really high standards in terms of customer satisfaction. If these are the high standards then I am sorry to say that the standards are really low and below par.

I request you to release my payment as soon possible. and I request you to look into the matter on serious note so that other customers like me dont face the same problem.
I have been calling the Tata motors call center[protected] to check on the status of my refund cheque for the past 6 weeks and they keep telling me that refund will be sent next week, blah blah blah. I got vexed with their answer and asked for a supervisor and then was given a Mumbai number to check on the refund status. Tried calling the Mumbai number and no one picks up.
Regards,

Rohit Shah
Monika Electric Corporation
[protected]

I am a old costmer of tata nano. my car's Reg: No:KL 11 1530. Yesterday at three times the car is not started.RUNNING KILOMETER IS16950: Now the car is not functiong. there is gear cmplaint, accelator stucking, clutch complaint, and starting motor compaint.totaly the car is in a bad condeetion. Yesterday when I reached the thondayad bypass junction, calicut, had occured starting complaint. I can't start the car. then I call mareena motors
helpline and they take the car to their service station.I want urgently in a better condition I want the value of the car.So please call mareena motors and say to them please do the needfull work .ie chenging of starting motor, accelator cable and clutch dic.I hope your sincere& resposible service yours faithfully, SATHYAN P P, PORARI POTTAMAL, P.O.MAYANAD. CALICUT 673008 MO: no:[protected]

Tata has cheated the faith of INDIANS on tata, its hard to understand why they are not interested in refunding the money if they can't deliver nano in some defined time limits.
If they have production limits they must refund the money back, as its not reasonable enough for all to wait for their turn and stick to their plans . The urge of people to have one lakh car, caused enormous number of bookings and was also the reason for the majority to loose their money.
One more ridiculous fact !! my delivery date was about one and a half year post booking and now the car is available for open sale in showrooms. If i would have known it earlier that car will be available after one and a half year or two, why should i have done so many booking exercises and lost my money????
ALL I KNOW IS THAT I GOT NOTHING IN LIEU OF MY LOST MONEY, EXCEPT WAITING AND LOOSING..

all the complaints are correct. The Govt should ban this type of cheating

Tata Nano — Non-Receipt of Application Money

Dear Sir,
I would like to complaint against TATA Motors Limited for the Non-Refund of
Application Money of Rs.1,40,000/- .
Detail of Activities are as follows:-

Name of Applicant:-Naresh Kumar Sharma
UIN No.:- [protected]
Cancellation No.EZRPV-16321
Nano Variant:- NANO LX BS III
Date Of Cancellation:[protected]

I Had deposited the required docs. to TAYAL MOTORS FARIDABD on Dtd.[protected]
but regret to write that Upto today I have not received my Application Money. When ever I tried to contact on Call Centre they always told to me that they arfe not having sufficient docs.
When I contacted to Tayal Motors they told to me that they had already send the required docs. to TATA through cdourrier.

Please do the needful.


Regards,
Naresh Sharma
30-C,Leisure Valley Aptts.
Sector-46,Faridabad-121003
Haryana
Mobile-[protected]


I would like to draw your kind attention on the following :-

I have book nano on 31/10/2010 but till date i have not get vehical. I cant understand whats problem.

I have book nano in Pandit Auto Pune

My Name - Barhate Jagannath Kashinath

Cell No - [protected]

I cancelled my TATA NANO booking TN no[protected] nearly one year back
i paid amount through DD, wenever i ask my money, they are saying that with in 15 days
u get money to your bank, till now i havant receve any amount[protected].
I have send all doc through post.

K B Motors Kolkata / Tata Nano Car — complaint regarding delivery

a nano car model Lx was booked by me in Dec 2010 through a nano sales camp at Kharagpur, West Bengal. Full amount was paid by cheque by the second week of Jan 11 to KB Motors Kolkata for delivery of the nano by Jan end since the vehicle was required to be presented to my wife on her birthday by 01 Feb 11. The contact person for KB Motors in Kharagpur Mr Muneesh informed that the vehicle would be reaching Kharagpur from Kolkata in two days after payment. Every week false promises were made saying that the vehicle will be reaching the next day. From Jan 11 last week onwards, each day on contact it would be told that the vehicle is reaching today whereas it never came.Then finally on 01 Feb after repeated calls by 2030 in the night after nearly 50 odd telephone calls to the manager of KB Motors in Kolkata and the local contact person a slightly used nano driven 3500 km was handed over to me for the completion of the birthday formalities and promising that the new vehicle would be delivered by the next day morn . The vehicle was handed over in a dirty , unclean and non presentable state. This car was given just to complete the birthday gift presentation formalities on this promise that it would be changed the next morning. After this after repeated calls the people do not answer and when they answer they say it is reaching you today only. This is being told for the last two days.Eventually it is said you can cancel your car and take your money back
I would like to know is this the way a multicrore company like Tata works?
Is this what is called customer satisfaction ?
Is this the way to ensure customer satisfaction ?
I would like Tata Automobiles to look into the matter and redress my complaint immediately before i approach the Consumer Forum for the same.

Tata motors/Nano — nano booking amount return problem

Date-21/Feb/2011
Respected sir……………
I am Gunjan Singhal s/o Sh. Krishan Gopal Singhal from moh.-ramnagar near saheed smark,Gulaothi,District-Bulandshahr (up west) Pin-245408.
[30-Dec-2010]
I bokked a NANO car [Std. Model (Euro iv)] In a month of 30-dec-2010 at Hariyali Bazar in Gulaothi and collect the Hariyali reciving slip.
Hariyali bazaar attached the Mascot Motors Aligarh.
[2-Jan-2011]
I am providing all papers for delivery and finance related to Mr. Robin (sale advisor,mascot motors Bulandshahr) in mascot motors bulandshahr & Robin asked me -------after the finance survey in two days delivery nano car.
[5-Jan-2011]
Financer (Rahul) complete the survey and asked me--------your file is ready for nano delivery.I am calling Robin and say the where my nano car? And Robin asked me--------your nano delivery possible in 10-Jan-2011.
[10-Jan-2011]
I calling the Robin but you not recive my call. After this, I am calling Mr. Rubesh Khan (Mascot Motors Aligarh,Sale Head) and say the where my nano car after this Rubesh asked me you come in my showroom & get your nano car.
[11-Jan-2011]
I calling Mr. Rubesh Khan but you not recive my call.
[12-Jan-2011]
I calling Mr. Rubesh Khan but you not recive my call.
[13-Jan-2011]
I went the Aligarh and says that Mr. Rubesh-----where my nao car & Rubesh asked me Mascot Stock is nill So, Not delivered your nano car and you wait in 16-jan-2011 Because, Nano in transict & coming soon my showroom.
[16-Jan-2011]
In the morning 10:30 AM ,I calling the Rubesh and say that where my nano car? Mr. Rubesh asked me[protected]You wait for nano delivery in 22-Jan-2011.
My ,mind is upset because the my elder brother marriage in 17-Jan-2011 and I gift the nano our elder brother for this marry.
[17-Jan-2011]
In the morning 11:00 Am, I calling the Rubesh for nano cancelation and Rubesh asked me you are calling my assistant & send message.I calling the assistant & recive the call Ms. Yogita (nano sale advisor,Aligarh) and I say[protected] the nano delivery cancel.
In the noon,I transfer our finance file from Aligarh to Sahibabad (Shrinathji Motors) with the help Rahul financer & take the nano delivery 3:30 pm in 17-jan-2011.
[After some days]
I calling Mascot Bulandshahr but not recive my call (12-15 days).
Than I calling Rubesh Khan and say-------- the my nano booking amount return but Rubesh asked me[protected]less the finance file charge (2,000 ruppes) and cancelation charge (1,000 ruppes) less in your booking amount & you provide me our nano documents copy(R.C+Retail Invoice).
[18-Feb-2011]
In a case of finance file charge,I discuss the Manoj Aggarwal (financer head,this area) and clear the finance file charge.Manoj asked me------- you are not two time pay file charge because the finance file not close and your finance file transfer .
But Rubesh says that you pay file charge.
[19-feb-2011]
I went the Mascot Bulandshahr & provide the Naresh singh (new sale advisor) all related paper(application+voter I.D) in a matter booking amount return.
Respected sir……………….
Booking time [Mascot(Bulandshahr+Aligarh) & Hariyali] are not saying the cancelation charge & file charge rule.
But I transfer our finance file from Aligarh to Sahibabad &take nano car.
[1.] Why I pay finance file charge?
Because I am not close our nano finance file.
[2. ] Why I pay cancelation charge?
Because, Nano deliver delay for Mascot Motors (Aligarh+Bulandshahr) side.
So, please refund my booking amount full 5,000 Ruppes as early as possible. [Please Call Me]
Thanks Your Faithful
Gunjan singhal
Date-21/feb-2011 Mob[protected]
Email id- [protected]@yahoo.in
Fax[protected]
Attention- In this matter please you reply answer? I will waiting your answer my email id & mob.Number.please reply me.

attach file - recorded call for cancelation.