[Resolved]  Tata Nano Car — frequent overheating of engine and electrical breakdown

Address:

Gautam Buddha Nagar, Uttar Pradesh

TO,
THE GM,
MARKETING,
TATA MOTORS

SUB-----FREQUENT BREAKDOWN OF NANO CAR

------REQUEST FOR REFUND OF MONEY

---- -REQUEST FOR REPLACEMENT OF NANO CAR

REFRENCE ----NANO CAR NO.UP 16AK 5348

SIR,
I, DR POONAM CHADHA, am a Senior Consultant, inNTPC ,DADRI, near NOIDA.

With a lot of enthusiasm,I, purchased a NANO CAR,for my daughter, who is in Modinagar, for daily communication.

I had a lot of trust and faith in TATA MOTORS, being a totally indiginous manufacturer of cars

My car was purchased on 16/07/2012 with above registration no. From OBERAI MOTORS,SECTOR 63,A184,NOIDA,

My residence is 40 kms from Oberai motors, NOIDA

This new car has been cotinously giving me trouble since the purchase of car

I, HAVE BEEN RUNNING 80KMS TO AND FRO,to OBERAI MOTORS,time and again, having to take leave to get the car repaired

Thus,I, have been subject to MENTAL/PHYSICAL/ECONOMICAL HARASMENT

Further, we have not been able to USE THE NEW CAR

The details of breakdown are as follows[protected]

12/08/2012 [protected]the clistermeter is changed

31/08/[protected] Engine is overheating
[protected]A/C Stopped running
[protected]FAN stopped running
[protected]CAR giving JHATKAS

Complain no 1-[protected] lodged on tollfree no.

Mechanic from MODINAGAR attends
cannot rectify defect
refers car to dealer
01/09/[protected]Car taken to dealer
--------car giving JHATKAS as engine gets heated up

DEFECTS NOTICED ARE
--- Engine overheating
---A/C,FAN,MUSIC SYSTEM not working
Dealer rectifies the defect


03/09/2012
----AGAIN THE CAR GIVING JHATKAS
-----Engine overheating
------A/C, FAN, MUSIC SYSTEM NOT WORKING
Car is again driven 40 KMS TO DEALER

CAR IS LYING WITH DEALER SINCE 03/09/2012

Thus, you will realise that in last 45 days the car has been in garage for a total of 10 DAYS

We feel that we have bought a LIABILITY

My request is either to
REFUND MY MONEY
OR

CHANGE THE CAR

OR

ALLOW ME TO UPGRADE THE CAR

Please help me and do not push me to appraach the Consumer Forum

thanx

DR POONAM CHADHA