Comments
This complain is for hell services and customer care provided by tata motorsI had purchased my car TATA NANO-DL5CG2904 FROM Raghuvanshi Enterprises Pvt.Ltd, ZB-11/487, Main G.T Road Shahdara New Delhi 110095.in An accident my car got damaged on 29th may 2014 and from last THREE months it is lying with Tata motors service centre at Dilshad Garden.Contact person is Mr.Dharmesh (contact no-[protected]), who always give excuses and making fun of services by saying another one month is needed to repair the same..Tata Motors have market reputation and big Brand name but infact they are BIG FAILURES at customer care service level.i am writing when the things are getting out of control. Even nobody has courtesy to give right status.NO CO-ORDINATION, NO CONTROL AT SERVICE CENTRE, NO CALLS, NO FEEDBACKS, IRRESPONSIBLE BECAUSE THEY HAVE SOLD THE CAR AND MAKE THEIR MONEY, CUSTOMER IS IN PROBLEM, WHO WILL TAKE HEADACHE TO RESOLVE THE ISSUES...BIG NAME WITH GROUND REALITY OF ZERO LEVEL PERFORMANCE. I PERSONALLY ADVISE TO PEOPLE IN MY SURROUNDINGS NOT TO PURCHASE TATA PRODUCTS BECAUSE THEY ALL ARE FAR LAG AT THEIR SERVICE PART.THIS IS ONE OF THE WORST EXPERIENCE WITH WORST TATA MOTORS.RATHER THAN LAUNCHING NEW PRODUCTS THEY MUST SEE AT THEIR SERVICE LEVEL.NOBODY IS THERE TO RESOLVE THE ISSUES, EVERYBODY IS BUSY IN SELLING NEW CARS AND MAKING MONEY.BRAND NAME AND FAME WILL NOT WORK VERY LONG, WHEN EVERY BODY COMES TO KNOW YOUR REALITY WITH EXPERIENCE OF WORST SCENARIO.. LIKE US.
Reply
sorry no rating for them, they are worst in services. Furthermore, if you are interested to resolve the issues, Kindly contact
Preeti
contact no-[protected]
E-mail [protected]@yahoo.co.in
Be assure only senior manager should call between morning 11 A.M - 5 P.M.with case study of issues and solutions.
and pleasee no need to bother with any stupid calls from tata motors side, because i have written all the issues in a very simplest language able to understand.
Preeti
contact no-[protected]
E-mail [protected]@yahoo.co.in
Be assure only senior manager should call between morning 11 A.M - 5 P.M.with case study of issues and solutions.
and pleasee no need to bother with any stupid calls from tata motors side, because i have written all the issues in a very simplest language able to understand.
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