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Tata Nano - Complaint

 
3 Reviews
User
  ashit.prusty on Jun 8, 2011
Dear Sir/Madam,

Moving in tandem to my requirement, I had purchased a Nano Lx this 30th March, 2011 from ACE AUTO CARS Pvt. Ltd., Bhanapur, Cuttack bearing CRN No.: CR01-11-112089636371 I wish to update that, I had been to the showroom for my first servicing bearing Job Card No.: JC-AceAut-CP2-1112-001206 on 18th May, 2011 and learnt a very bad experience as they have used my vehicle for their personal purpose as my check in meter reading was 1497 and my checkout was 1522.

When I queried the same they were speechless and I had given a complaint on the feedback form and had received a call from Pune. But, it’s sorry to narrate that still I didn’t find any response to the same.

After 2-3 days of my purchase, I’m facing following problems:

1. Rear Left Side Door: It is locked till date and this complaint was raised on my first servicing and the same arise after 2-3 days of my servicing.

2. Mileage: As per the manual the mileage has to be 23.6Km/Ltr. But still it shows 14 – 15Km/Ltr. When the same was raised they made it’ll come after first servicing but its shows the same till date.

3. Wheel Alignment: where not set to the mark as while driving its tremble, the same was raised but still pursue the same.

Furthermore, please help me to come out from the above mentioned problems asap.

Thanks & Regards,
Ashit Kumar Prusty
Cell: 0-99371-93942.
Email: ashit.prusty@aol.in.
Complaint comments 2 Comments     Updated:
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Comments

N Aug 29, 2014 by
User
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This complain is for hell services and customer care provided by tata motorsI had purchased my car TATA NANO-DL5CG2904 FROM Raghuvanshi Enterprises Pvt.Ltd, ZB-11/487, Main G.T Road Shahdara New Delhi 110095.in An accident my car got damaged on 29th may 2014 and from last THREE months it is lying with Tata motors service centre at Dilshad Garden.Contact person is Mr.Dharmesh (contact no-8800255771), who always give excuses and making fun of services by saying another one month is needed to repair the same..Tata Motors have market reputation and big Brand name but infact they are BIG FAILURES at customer care service level.i am writing when the things are getting out of control. Even nobody has courtesy to give right status.NO CO-ORDINATION, NO CONTROL AT SERVICE CENTRE, NO CALLS, NO FEEDBACKS, IRRESPONSIBLE BECAUSE THEY HAVE SOLD THE CAR AND MAKE THEIR MONEY, CUSTOMER IS IN PROBLEM, WHO WILL TAKE HEADACHE TO RESOLVE THE ISSUES...BIG NAME WITH GROUND REALITY OF ZERO LEVEL PERFORMANCE. I PERSONALLY ADVISE TO PEOPLE IN MY SURROUNDINGS NOT TO PURCHASE TATA PRODUCTS BECAUSE THEY ALL ARE FAR LAG AT THEIR SERVICE PART.THIS IS ONE OF THE WORST EXPERIENCE WITH WORST TATA MOTORS.RATHER THAN LAUNCHING NEW PRODUCTS THEY MUST SEE AT THEIR SERVICE LEVEL.NOBODY IS THERE TO RESOLVE THE ISSUES, EVERYBODY IS BUSY IN SELLING NEW CARS AND MAKING MONEY.BRAND NAME AND FAME WILL NOT WORK VERY LONG, WHEN EVERY BODY COMES TO KNOW YOUR REALITY WITH EXPERIENCE OF WORST SCENARIO.. LIKE US.
N Aug 29, 2014 by
User
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sorry no rating for them, they are worst in services. Furthermore, if you are interested to resolve the issues, Kindly contact
Preeti
contact no-9873586575
E-mail preeti_mandeir@yahoo.co.in
Be assure only senior manager should call between morning 11 A.M - 5 P.M.with case study of issues and solutions.
and pleasee no need to bother with any stupid calls from tata motors side, because i have written all the issues in a very simplest language able to understand.

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    Tata Nano - Complaint