[Resolved]  Tata Nano — Brand new car engine stalled

Address:

Pathanamthitta, Kerala

Allotment details.
Unique Identification No :[protected]
Allotted a NANA LX -BS 3-SUNSHINE YELLOW to be delivered between April - June 2010
through ST. ANTHONY'S, KOTTAYAM.

The car was delivered through St. Anthony's showroom at Muthoor Jn., M.C.Road,Thiruvalla- 689107 on 18th March 2010.

CHASSIS NO: MAT01225AYA02083
ENGINE NO:273MPF101PQZE18596
COLOUR:SUNSHINE YELLOW

The car was registered at the Sub R.T.Office. Thiruvalla on 20/3/2010.
Regn. No. KL 27 A 6734.

PROBLEM
[protected]
The car stalled while being driven in Thiruvalla town on 25/3/2010 at about 1-15 pm and St Anthony,s Thiruvalla was contacted on phone and they arranged mechanic and tow truck from Manapparampil Autocare, Izhinjillam, Perumthuruthy, Thiruvalla -689107 ( Tata Motors Authorized Service Centre for Passenger Cars ) to come and take away the car for repair.After some three hours of checking at their workshop they told me that there is some fault with the ECU (electric control unit } and they will rectify and deliver the car to me as soon as they can.

Next day ( 26/3/2010) I contacted them on phone and they said that they had contacted Mr. Haridas Manager Customer care of Tata Motors and also St. Anthony's Kottayam and the latter had sent their mechanics with a new ECU and with that they were able to start the vehicle.They told me that St.Anthony's Kottayam was taking the car to Kottayam and will bring it to me after thorough check up and rectification. On my contacting the works Manager of St. Anthony's Motors , Kottayam in the evening ( of 26/3/2010 ) he told me that they were on the job and it may take 2 to 3 days.

With lot of regret buying a NANO and hoping to get a response from TATA MOTORS

VM Prahladan
Santhisree
MathilBhagom
Thiruvalla.
Phone +[protected].