[Resolved]  Tata Photon+ — capping p2p software

Address:East Delhi, Delhi

Tata photon is exhibiting the worst practice these days. Once I was a happy user (photon no. [protected], a/c no.[protected], plan: Photon Plus 7200 [protected]@Rs 1000 ) but these days i am planning to switch ISP, of course, before that I would love to kick of Tata's shoddy plan. Here is my story:

1. I am subscribing to the aforementioned plan, I deserve the tauted speed of the plan, whereas I am getting below 16kbps speed while downloading using torrent files on any p2p client.
2. After some googling around I came to know it's a kind of capping that photon illegally practices to stop/restrict p2p downloading. It's a joke. I mean, every p2p downloading is no way piracy or unethically. In fact, here I am facing problems while downloading a Scintific Linux torrent, that's freely distributed. AFAIK, it's put together by Fermi and Cern Lab of America. They like many other, provide torrents to aleviate load from servers. In fact, the purpose of p2p is to lighten the main server stress and engage remote pcs to help transfer data.
3. Besides, how could a concern of Tata indulge in such dubious practice of tauting something and doing something else. Here it says I can download unlimited amount of data till I exhaust the quota of 7200 minutes. I am not another , I am spilling straight rs. 1000 towards that.
4. I would like Tata Photon people as well as users have a look at this post and act on it. Tata photon, if it can't stand upto its tall claims, should issue a disclaimer that the said unlimited downloading does not apply to p2p downloading of any sorts of material.

As of now, I am resorting to wait-and-watch for a while, till the Tata lifts such capping or comes up with a revised policy mentioning the use of p2p capping. If nothing happens then I'll lodge a complaint in consumer's court, east delhi.

Beware of Tata Photon's unlimited downloading plan. It just sucks!
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Photon+ — very poor service, faulty device

i bought this device on 16th jan,2012 and from that day onwards i have been facing issues with speed, network services and the modem.
i am still waiting for a proper resolution but there is no response from the customer care team, also wrote to nodal & apellate but no response.
what should i do ????
Dear Mr. Gautam,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us the Tata Photon Plus connection details along with screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.

Further, we request you to test your speed from the below sites
www.speedtest.com www.testmyspeed.com.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.

Tata Photon+ — poor service

very poor service no telephone replies one directs to other many telephones unget in sites only sales promotion nowhere it gives no of srvice complaints once u purchase they forget abouy you
for payment u get everyday phones once paid connection doesnot work & u can not contact anyone i hv been trying for last 4 days no success no more phones for payment they got the money now u suck yr thumb

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