[Resolved]  Tata Photon Plus — disconnects every 3-4 min

I have been using photon plus from the past 2 months. It disconnects for every 3-4 min when i am out of hyderabad. In 2nd grade towns it should work with min speed. I have called them 6 times regarding the issue. Except in hyderabad it never worked for me, every time i should re-connect or play some songs on internet to keep the connection live. I have tried all the options as their executives told.
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Aug 14, 2020
Complaint marked as Resolved 
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Tata Photon Plus — end of internet service before time

I recharged my tata photon with unlimited plan of one month on 4 june 2012.
But the service ended unexpectedly about ten days before the date 4 july 2012.

dataone — internet is disconnecting with in 10 min. of time

Recently taken new connection of BSNL broadband. To get a password it took one week, but after wards net is disconnecting with in every 15 min. very poor service
usename : fsdsikhamany
bsnl tel no : [protected]
Very poor service and product
Agreed... Except in the home network, it sucks while in roaming. You've to be constantly doing some active actions to stay connected. If I start reading something on the net for more than 3-4 mins, it'll automatically disconnect, which is very frustrating. Also, the speed really slows down during the evening time, which is contrary to logic, since offices will be closed and home users will switch to more reliable broadband connections.
sir, what is this . this is poor service.all the services by tata are very best.but this product is ulta.i getting speed 2 kbps in bangalore city!
This is the worst internet service that i ever seen. I am also facing the same problem with it. Within hyderabad, its working fine. But out of hyderabad, its disconnects every 4min.

Tata Photon+ — disconnect my tata photon+

hello sir
my a/c no is[protected] and my indicom no is [protected] and i have some money problem so please disconnect my tata photon+ immedetly
my tata photon+ shown disconnect & unavaliable why

tata-photon wireless internet card — card is not getting internet connection

my photon card is not working properly.After getting connection only one day it was working properly.after that it was not working properly.It was not getting inetrnet connection.Meid number isA[protected]B4A
my tata photon plus data card disconnect automatically

need ur help
tata photon auto auto disconect . with in 2 minuts...
IT MAY BE PROBLEM OF MY PC. So pls tell me solutions...
Hi,

Myself manish jain. i had bought tata photon plus before 20days and photon no is : [protected], Sr No.[protected] . But now i'm repent, after purchasing it. It service is very bad. After 5-10 minute it was disconnected automotically and second thing photon speed is very slow. So please solve my problem, if you will not able to solve my problem please disconnect my service for permanentaly. please reply my mail. I will wait your mail.

Thanks
Manish Jain
Mob:[protected]
MY TATA PHOTON ALSO DISCNNECTS AUTOMATICALLY AFTER 4 TO 5 MIN IN LAPTOP BUT IT WORKS GOOD WITH MY PC CAN SUGGEST ANY REASON
hello what is this network it is too worst, it is disconnecting for every 10 mins,
I am a Canadian nationl visiting India on business and during my stay in Mumbai I happened to purchase a Tata Photon Plus as I was informed that it provided wireless connectivity anywhere in India. I have tried several times to use the product but it keeps logging me off everytime I connect. As a result of which I have had to rely on internet cafe's to carry out by business activities between India and North America

I am certain that we(all o[censored]s that have bought this product have been scammed) India today is leading the world in info/tech and It is truely sad to see that you cannot even provide the common man/business people visiting with proper internet service.in this day and age. I am dissappointed with you India and will take my business elsewhere in future.

Photon Plus Modem — Always disconnect

I have using Photon + from lat 3 months. It always gets disconnected. and further it is not detected. And the outlets are not ready to take this device. The service center is too far and it is only the Service centre.

Tataphoton — Very slow/disconnected service

I would like to draw your attention regarding cheating of customer by TATA Company. I bought TATA PHOTON from this company and installed it in my desktop on 25th of november 2010 but it does not work till date becouse of it's bad connectivity.
In the begnning they told me it's fast & safe but i realised they fooled me.many times i called them for help but they are not ready to listen me anymore. I bought that device for my brother from my three months saving.
I reqesting you to please help me in refund or help me for a better service.
Kindly look into the matter and take necessary actions.

Name- Dilip Vishwakarma
Cell- [protected]
Nalasopara East
[protected]@gmail.com
Thank you
Even I have faced this problem of frequent disconnection with Photon+ when it connects in Photon Whiz mode. After repeated calls to customer service, I got it resolved finally (I hope the problem is fixed now coz it is more than half an hour since I am connected this time without interruption. This is what I did the last time on my Windows XP laptop.

1. Program Files -> Run
2. Type "telephon.cpl" and press Enter.
3. In phone and modem Options, select "New Location" under Dialing Rules and click "Edit" button.
4. Select country as India and enter Area code 91.
5. Check "To disable call waiting, dial" and enter "*70, ". [Star 7 0 comma]
6. For dial using, select "Tone".
7. Click OK.
8. Click OK to close the phone and modem options.
9. Restart Computer (Don't think this step is required. But, did it as the service person asked me to).
very poooooor service i do recharge of 850 every month but i get speed of 15kbs hate it

wll — DISCONNECT EVERY MONTH

Dear Sir,

I am customer of WLL , PH. NO.205167,

My Number gets disconnected every month inspite of payment of regular bills,

there is NO Proper communication channel to register the complaint ,

Lastly i learned from Mr. Sangilkar , this number was earlier used by some other customer & his dues

are yet to be settled , hence I am facing this problem ,

even today 2 Dec 2011 , the phone is disconnected again.

Could you resolve this issue once for all . or even issue a new number if be needed.

thank you



Kishor Pawar
[protected]
[protected]
Tata photon should be banned in india or the company should pay back the money of custmers.never seen such a bad sevice
even cus. care executives are not able to solve the problem

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