[Resolved]  Tata Photon Plus — Absurd billing

Address:

Delhi

There are serious issues of absurd/overcharging in respect of my Photonplus internet post paid connection no [protected]. I had a balance of Rs.450 on 02.08.10 which got lapsed as I could not recharge on line due to failure of Tataphoton plus ichoose site. On 03.08.10, I refilled Rs.200 but Rs.125 got deducted in few minutes without any use. On repeated complaints, I was informed I had a negative balace which had been deducted. As per usage as well as information in my account, I had balace of rs.450 on 02.08.10. Despite repeated complaints, there has not been any redressal and I end up spending another Rs.200 on mobile phone charges. On 23.08.10, again Rs.85 got deducted in just 2 min o[censored]se wherein I downloaded a file of hardly 150KB. This is not expected from a reputed company like Tata. Pl look into & reverse my wrongly deducted amount without further delay.