[Resolved]  Tata Photon Plus — change of plan

Address:New Delhi, Delhi

sir i am getting very amount bill on the tata photon plus so i want to shift from present plan which is 500 rs per month for 1800 min to unlimited plan which i hope is 750 rs per month for 12 month as per your add i have seen on net.even after calling your costumers care number of times i am not getting any response.my tataindicom no is [protected] and account no is[protected].i want this plan should be implemnted from 16 jan 2011.i am sorry to say that your costumers care services are very poor it should be taken care of.my email id is [protected]@rediffmail.com and devinder.[protected]@gmail.com.your early response will facilitate me.
devinderpal.sanga
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Aug 13, 2020
Complaint marked as Resolved 
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My Tata Docomo No: [protected], A/c No:[protected], Name Ashis Kumar Dasgupta, Address : 65, Unique Park, Behala, Kolkata -700034

I want to change my Photon Plus 300MB @ 250 Plan from existing to Unlimited plan amounting to around Rs. 500/- P/M. Please arrange to change and mail me the details in my following address: d.[protected]@gmail.com. Mobile No: [protected]. Pl. take my consent before the change.

Ashis Kumar Dasgupta
hi
i want to change my plan to 850 rs unlimited plan from the present one. my account nos is[protected].

thanking you
nagesh ck
i want to change my existing plan 2GB/ rs 750/mo, to a cheaper one with unlimited/1 GB plan at the earliest. i called up your customer care, but they are of no use, they wanted me to buy another dongle with additional charge. i bought my dongle 1&1/2 yr back at rs 1799/- . do i have to through away that dongle?? it that your policy?? rather cheating policy... pls do inform me about other user plan that goes with existing tata photon plus dongle. tata photon no [protected]. otherwise i have to stop payment.
DEAR SIR,
I AM VIGNEH I AM WORKING IN COIMBATORE I AM SELECT FOR NETWORK TATA DOCOMO PHOTON PLUS BROADBAND CONNECTION MY ACCOUNT NO:[protected] THIS PLAN AS THE VERY VERY SLOW FOR SPEED MANY MORE COMPLAINT THIS MATER BUT ANY ONE SOLUTIO0N FOR CUSTOMER CARE ANY ONE COMPLAINT UR SPEED INCREASED SEPRATE GB FOR MORE RS IN THE ALL OF THE MONEY I AM WORKING IN MEDICINE DIVISION ANY URGENT MAIL SENDING NO USE THAT IS VER ANGRY THIS NETWORK THISA NETWORK VERY VERY BAD SO UR PLZ CONSULED IN BETTER SOLUTION FOR ME ALL OF THE MENTION FOR MONEY MONEY I AM PURCHASED FPR 4GB UNLIMITED I AM NOT USED 4GB THAT IS CHECK THE SPEED FOR ONLY 54.69KBPS THAT IS SPEED FOR NMY NETWORK IN VERY SLOW I AM VERY FEEL OF THE SELECTED FOR THIS NETWORK
Hi Care taker,


My sel[censored]mesh Chand Chaturvedi, 601/A, 6th Floor, 21st Century Business Centre, Ring Road, Surat Want to chane my Post Paid Data card Plan to Data base Plan 450/- Monthly from next billing cycle. My A/c No is[protected] and present plan is 950/- monthly.
Kindly change the plan and confirm.


Umesh Chand Chaturvedi
Hi,
I want to change my plan from Rs 350 plan to Rs1250 30 gb Plan .My photon no is [protected] and account no is[protected]. Email vaidehi.[protected]@prudentbrokers.com
Billing address is 101, TOWER-B, PENINSOLA BOSINESS PARK, LOWER PAREL MUMBAI MAHARASHTRA-400013 INDIA
I want to change my present palan.
inform me my plan.
I am from Tamilnadu. My photon number is [protected].
My current plan is 10GB at Rs. 750.
Without any discussion the company changes my plan to 5GB per month at Rs.650.

The customer care persons says that its the only left out plan for photon plus.
I need monthly 15 GB but they have no solution for my problem. They offer only 5GB.
It seems they plan to close tata photon plus connections.

I got photon plus device by paying Rs. 3000 about 7 years back.

Do they refund my amount for handset or give solution for my problem.?
Do they update my device so that I can continue to use the photon network.?
They are going to loose a customer?

Very bad customer service.
Hi,

My Tata photon mobile number is [protected]. I am charged Rs. 620 every month. I would like to look for a much more dheaper plan. Any suggestions in this regards?

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