[Resolved] Tata Photon Plus — UNUSED PAYMENT | |||
I am purchase Tata Photon plus broadband Number is [protected] internet on 5th jan 2012 tariff plan is 300MB free and extra 1 rs /MB rental is 250 per month. I check my usage bill on 10th jan 2011 say that 156 extra payment without rental usage is 456 MB but I can not use more than one hour not download any. Then my total bill payment on 10 jan 2011 is 400 Rs including rental. They cannot provide usage details. I can also use the reliance broad band surf more hours monthly and only billed rental 333 only no other charges. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that as per our records you have downloaded 156mb extra on the dated 9-jan-2012 for the same you have charged.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer Care,
Tata Docomo.