[Resolved]  Tata Photon Plus — Very slow download speed of 11 KB

TATA Photon Whiz — Sharing of Complaint

Tata Photon Whiz is very slow even if the signal strength is full. for example, i waited for 5 minutes to open this page (great huh?)me too i am facing the same problem, so Tata Indicom proprietors ... its high time you people do some thing about it. you cannot just fool people and be silent about it. we want explanations. your company survives because of the public and its up to you guys to decide whether to stand alone or side with the public and their needs. i had to save money for 5 months to buy it and now am cursing myself for opting Tata Photon Whiz but, actually its not my fault, it said 153 Kbps Tata Indicom company fooled me. i am going to paste the same complaint in all my account (facebook, my space, twitter, hi5) and even tell all the people i know. all of you guys who is reading this please do the same. Let use make our world a better world. let us fight those who cheat people by posting attractive ads and provides the opposite. LET'S FIGHT BACK TATA INDICOM AND GIVE THEM WHAT THE DESERVE
(TIT 4 TAT)!!!

i m mehul. i m having a problem with tata photon whiz([protected]) because it wii give a problem (can't find server). i found a lot of difficulty in accessing internet.plz.give me solution of problem as early as possible.

Tata Photon+ — Very Very Very Poor Speed

Hi,

MY TataPhoton ID is [protected].I was promised upto 3.1 MBPS but I am getting the speed of only 300 kbps and that too gets disconected after 20-25 minutes.I expected a lot from Tata but now I feel I need to tell TATA BYE BYE to tata.VERY VERY POOR SERVICE and CUSTOMER CARE.....Never go for TATA Photon.I pay monthly around 1000 rs as bill.

Tata Photon Plus — Extremely slow download speed

In spite of the "upto 3.1 mbps" claim, the download speed that I get on my photon has been on an average 2-3 kbps and 5 kbps at best. I am thoroughly frustrated with such slow broadband, but I'm stuck with a Rs 2500 investment in the hardware.

tataphotonplus — very slow speed of photon plus, of 9 kb download , for unlimited plan

my name is sunil kumar kadam

i am a customer of 4 months of tataphoton, with limited package before

now i converted to unlimited plan.....and wen i activated unlimted , i called to customer care , and they told tht upto 5gb u r net speed vil be gud upto 2 mbs ,,, for some days i got download speed nearly 100kb,, fromm past 20 days i am getting the speed of 5-15kb which of not use of paying the lot of bill for tht speed..


my account no.[protected]

i live in hyd dilsukhnagar...

Tata Photon — Shameless tata photon only looting people

I already had 2 complaints for same thing
They not only in poor service but do fraud in bill

secondly AFTER ONE YEAR not a single complaint resolved and smart &^& are emailing me for due amount

https://www.consumercomplaints.in/complaints/tata-docomo-jaipur-jaipur-rajasthan...⇄
https://www.consumercomplaints.in/complaints/tata-docomo-balance-deduction-c8414...⇄

Really it is a shameless company.they cant give customers a good service and the example is tata photon website itself taking too long time to open.tata photon broad band is worst

hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me : [protected](bangalore)
please share ur cellphone number and location

No its not only torrent but any download for eg from download.com
same problem

Dont share cell no online, my email id is [protected]@gmail.com

We should collectively put complaints on it.

There is no action taken yet, they have just changed download speed to 40 Kbps for any normal download and while charging they will be asking for entire monthly plans fee

I m from delhi, my photon number is [protected]. I am also facing same problem Tata has customised download speed from P2P software in spite of providing unlimited plan. It is ridiculous... :(

I have complained a many times. Every time a representative comes and Tata closes the complain. It is height of cheating. I must say this broadband service provider is a big cheat...:(

It seems that you guys cant read or I havent explained properly. First, Fix the root cause. We should get the speed which is quoted in your ads. If not then you should apologize to public and fix the problem. You are doing nothing to fix the issue. For first one month, there was no problem and suddenly you have issues even though you have 2 sites/servers in nearby area. Whas is done till todays date that I am more keen to know.

I am from Delhi and I am also facing the same problem here. I took this connection based on the TATA's reputation, but sadly they are taking the customers for a ride. They do not understand that today the customer has so much choices that if you do not meet the service obligations, you are losing a customer Forever. I am just waiting for some more time to see if they improve. If not, then its time to move to another ISP. Also, I guess they will not like the negative publicity that comes with a customer leaving their network and then telling 10 others about it. The "intelligent" people who have taken this decision need to rethink about it. The customer is paying for the download and it does not matter how much data is downloaded since you are always going to bill him/her for it. Do not understand on what criteria they are voted "Product of the Year". May be saving revenues by fleecing customers.

"Tata Tele" do not take your customers for granted and misuse the trust that people have in your brand.

My name is Arindam Chakraborty, from tripura, Trust me when i took the connection i loved it, but now i hate it coz the down speed of torrent is below 11 kB/s. What is wrong with TATA? They want to continue the business based on cheating the customer...Do something quick and fast... I am not paying the TATA for some connection... And about that Product of the year... Thats a total for us... I am very serious about that, do something about this torrent speed, because the money we invest has value to us...


And finally We dont want appology...We want action...Quick and Fast. Or you will start loosing Customer and mostly ur so called Reputation...

Man wats wrong with this connection now... My torrent download doesn't exceed 12-13 kbps !!! WTF speed is that ? My 128kbps bsnl modem used to give this speed 10 yrs back. I thought my torrent software has an issue but later came to know that my friends are having this issue as well. P2P download is a basic requirement today - how the hell can they limit the speed without informing the customers. Now wat do I do ? chuck this Data card and buy some other one. Customers are always taken for a ride for no reason... Tata guys - give our speed back !!!

Guys, are you getting speed issue for any other download apart from P2P? Because I am getting the worst speed ever on any download.

Hi folks, I have taken TataPhoton+ connection recently, and the excutive promised me to get the minimum 1Mbps(as per add 3.1Mbps) speed in my area. But in reality those people has cheated me. I never ever get the speed above 200Kbps in night times and 500Kbps in day times. This TataPhoton+ guys collected 5000/- rupees for 6months and the customer service is so bad.

FYI: I am not using any P2P softwares, my net speed itself is very low. I have already rose many complaints but the result is same.

I think we need some person like "Anna Hazare" to fight against these kind of fraud services and false promises.

I never understande that how these people got the awards for this poor quality of service.

Please somebody help me that, how to get out of this hell with my money back.

What happened????? No body from the "Tata Indicom" is replying to this post now. They will be thinking that this protest will die down soon and they will be happy looting people. I guess another 2G scam in the making :) This time its the DOWNLOAD SPEED SCAM. Bad service might never brings any good to the service provider. The customers might come in impressed by your so called "Product of the Year" sham, but eventually they will get disgusted and turn away. So, its for you to decide whether you want the customer's trust for a long time or short time gains.

they r realy shameless ., , m also facing same problem while downloading torrent file, only getting speed upto 10 or 11 kbps., , what to do guys,