Tata Photon Plus — My balance missed from Tata Photon Plus account

Address:

Bangalore, Karnataka

My prepaid Tata Photon No. is [protected], last month on date 03-nov-2012, 1.5 gb (1500 rs.) has deducted from my account, I opened many complaints on my missed balance, all my complaints has been closed without any action & not informing to me. And I have done recharging with in the validity. I called many times on this, the tech support person always says that as I am going to get my balance soon. How many days should I wait for my balance. Irritating me on this, they are closing my complaints without my intimation. Why they are cheating like this. Should take action on it.