I am Ashish Gupta, i am using tata photon whiz since last 20 days in Ramapuram Chennai Area.
My Photon whiz No is -- 9282104429.
when i taken that conncetion, tata indicom executive was saying that
max. speed of tata photon whiz is 153.6Kbps.
But i am getting only max. speed 3 to 4 Kbps.
Regarding it i registered three complaints (188321971,188593459,188406237)
But issue not yet resolved.
When i registered first complaint(188321971), next day one technician Mr. Kiran Visit my home.
But Kiran was saying that 3 kbps is max. speed of tata photon whiz in all over chennai.
So Kiran was not able to resolve that issue and without resolving that issue he left from my home.
Again i registered two more complaints(188593459,188406237) regarding same issue.
Once again Mr. Kiran visit my home but he was saying same wording that 3 kbps is max. speed of
tata photon whiz in all over chennai and within 1 min without saying anything he left.
I am calling daily customer care 2-3 times regarding same issue.
but issue not yet resolved.
On 12-sep-2009 i talked to customer care head Mr. Nitin, he was saying that another technician
will visit on 14-sep-2009 till 9:00 PM and issue will resolved 100%. But nobody visit.
I am totally fedup with tata photon whiz.