[Resolved] Tata Photon Whiz — Regular Disconnection | |||
Hello, I am Prashant Dobhal.. I am using Tata Photon Whiz from last 2 months, and i am encountering the problem of getting disconected regularly.. I am currently using its unlimited plan (Rs. 799 per month, which including tax etc comes to Rs. 894 per month) When I am browsing, the net works fine, doesnt disconnect, and the speed is also fine (14-15 KBps).. but when I start any download, the speed drops(4-8 KBps, starts getting disconected ( usually once in an hour atleast, sometimes every 4-5 minutes). By getting disconnected I mean to say that there wont be any data transfer, it shows connected but no data transfer takes place. I called customer care twice regarding this, but they give only one solution to try reinstalling my system... I did that twice, even tested on 4 other systems.. still the same problem and the same reply or solution from them. Even the GPRS for phone works better than this.... and I dont even think that this speed and performance of Photon Whiz is even worth rs. 100 per month for unlimited... I kindly request Tata customer care to look forward to this, and do something...i[censored] cant, better discontinue this service with proper returns to customer. My photon whiz number is [protected] Cell no: [protected], [protected] email: [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
its money looting by tata its service is very bad as compared to its price we can use the internet of tata docomo for only 48rs and its speed is also good than photon whiz.
as far as m concerned the speed of whiz is slow bt they are offering unlimited plan at only rs499(revised recently) whch is really comendable.
surfing speed is quiet good as i dont hav to wait for the page to load, downloading speed is around 15KB/sec(avg)...
only problem lies in watching youtube videos cz it takes loads of times in buffering...
i[censored] waana enjoy the unlimited uses then go for tata photn whiz otherwise go for reliance netconnect broadband plus cz it has great speed n better coverage
njoy
robin
surfing speed is quiet good as i dont hav to wait for the page to load, downloading speed is around 15KB/sec(avg)...
only problem lies in watching youtube videos cz it takes loads of times in buffering...
i[censored] waana enjoy the unlimited uses then go for tata photn whiz otherwise go for reliance netconnect broadband plus cz it has great speed n better coverage
njoy
robin
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Greetings from Tata Indicom!
We apologize for the inconvenience caused to you.
Please be informed that your complaint has been forwarded to concerned department and will revert to you shortly.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in.
Thanks and Regards
Customer Care
Tata Indicom.