[Resolved] Tata Photon Whiz — poor net work, low speed, disconnect after a few minutes of connection | |||
Hi All, I have purchased Tata Photon Whiz - unlimited plan. Tata Indicom sales promised 153Kbps. After connecting the modem, net was activated for 2-3 minutes. Then it was deactivated itself. i had tried all possible ways without success. I have given 4 complaints (Nos.[protected],[protected],[protected] and[protected] to customer care, but no use. I have checked the speed during first couple of minutes when it get connected by using various online speed tests. I have found the speed is around 10-50 Kbps. I want to disconnect it and am thinking of filing a case in consumer court. Please see the attachment for more details. Thanks, [protected]@yahoo.co.in jamshedpur Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Tata Indicom Customer Care,
Your service resolution is again even more pathetic. He called me and asked what problem I am facing and then apologized that they are not capable (or incapable) of resolving my problem and asked the permission for closing the complaint which was logged by you.
Now It is clear that you cant give good services at Jamshedpur, so Jamshedpur people beware of TATA Indicom.
Your service resolution is again even more pathetic. He called me and asked what problem I am facing and then apologized that they are not capable (or incapable) of resolving my problem and asked the permission for closing the complaint which was logged by you.
Now It is clear that you cant give good services at Jamshedpur, so Jamshedpur people beware of TATA Indicom.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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1/ Very slow net speed (11.3 kbps surfing speed & 2 kbps down load speed.)
2/ They could not solve the problem in 10 visits (Approx 6 hours free stay at my home with free water) and then blame it to my Latest laptop & antivirus (Strange!!!)
3/ The person whom they call a service engineer is not an engineer I know more than him and some time I give him tips to resolve others problem (Shame on them!!! now onwards I will call his service layman)
4/ Now I will describe how do the service layman solve the problem (a) open the site www.abeltronica.com (b) check the surfing speed (c) If the surfing speed is above 25 kbps the customer is not having any problem even if the service layman himself is not able to open his gmail & rediff accounts (Funnnny!!!) (d) go back to tata indicom office and close the complaint (closing complaint means I have visited the customer doesnt matter if customer is happy or not)
5/ Now on every 14th they will call and tell me pay the bills (for the services which I could not avail due to their pathetic network). how shameless are they??
I am happy that I got rid of their pathetic services
My Indicom No. is [protected]
My Account No. is[protected]
Mobile no. they have in their records (to be sold to other telemarketing company!!!)
If they have some shame they may call me to resolve my problem...but for that I will again have to reactivate the connection and the above loop will be repeated till they suck all my hard earned money...
Now I am taking a connection from another worthy competitor...