Tata Sky - no option for removal of packages online

 
19 Reviews
User
  aditya singh
I wanted to remove sports gold pack and add espn-star pack, but on the website there is no option for removal of packages. Apparently, they just want us to add packages and milk more money out of us.
Moreover, the search feature on tatasky website is utterly useless, and I finally had to 'google' my concern to find in other forums that a package can only be removed by calling up there call centre.
Complaint comments 18 Comments     Updated: Respond To Complaint  

Comments

 

Annual Package of Sport Gold - Tata Sky

Since last one year i am using Tata Sky. After some time they introduced Sport Gold pack which consist Neo Sports with two channels. I have opted for annual pack costing of Rs. 149. After completion of 1 year, they have added this pack on monthly basis to my subscription without my permission. When i contact the CCE, they didn't have any satishfactory answer. They also told me that we do not have any more the annual pack for this channel. You have only option for monthly pack. In such case, i can see easily i am loosing Rs. 151 on annual basis.

I just want to ask why this is monopoly of such distributor is running in the market? Is there anybody who can sue this distributor and then can stop such behavior of Tata Sky?


Please let me know.
 
In Tata Sky website the channel packages tab under annual mega pack it is mentioned No hassles in managing different Add-On packages or a la carte channels and these are the list of channels that you wish to add. In case you like to go for one pack and drop another you can do so and it is mentioned at the end of the page in the channel packages that Tata Sky Ltd. reserves the right to add or drop a channel/ package/ service from any package and/or change the package rates. It must have not caught your sight, kindly check on the page http://www.tatasky.com/channel-packages.html
Thank you,
Lalit
 
Kindly tell about the channel packages.List of channels in different packages. List of all religious channels.Is " A to Z " channel available in any package.
 

TATA sky packages droup - Tata Sky

Dear sir,

i am ashwani khandelwal. i have a TATA sky connection. i have open sport platinum pack by mistake.
when i call TATA sky help line No. his give me ans. i will not drop ur packages in 90 days. i told him before some month u will drop packed after next day. his told me our rules are changed.i told him by mistake i have open this channel package pls drop it. his told me his will drop next month(oct21) but his not drop. i will call again his give me same response his will drop package after 90 days. i told him his not give me any information about this drop pack in 90 days. if u changed any rules u give the information our customer. but u dont give me any information about this condition. his told me i will give information only those person whose call tata sky help No. u open ur package using mobile MSG. i told him Pls drop may Pak. other wise i will take other action his told me take ur action i will not droop ur packed.


Thanks & regard
ashwani khandelwal
9829789657
 
not good response form TATA sky without any information of Customer his changed any condition.
 

no unsubscribe option online - Tata Sky

tata sky is very sick...how can a MNC have no option of remove ?

totally illogical and shame for company for this kind of cheap attitude..

company is not informing you when you are subscribing any package that there is no option of remove online.

disgusting
 
Same issue I face. The response is inadequate and incorrect.

Tata Sky is making it difficult for consumers to drop packages. They cannot claim they are honestb in their way of business. Very disappointed - if one has a choice, stay away from Tata Sky
 

removal of existing channels - Tata Sky

i am customer of tata sky since 1 year. i am a malayalee and i have choosen south jumbo package offered by tata sky.
when i subscribed to the package i had 6 channels. Now i observe that they have suddenly without any intimation to the customer have removed two popular channels namely DD malayalam and Amrita tv. I have spoken to the customer care and they have answered that these two channels have been removed for the inclusion of two hindi channels. i am truly dissappointed and feel cheated by tata sky. please suggest.
 

EXISTING CHANNELS DROPPED - Tata Sky

Dear Sir,

I am a Tata Sky subsriber. My sbscription ID-1013486608. Tata Sky had dropped 3 existing channels from the package which are D.D.NATIONAL MALAYALAM, AMRITA & KAIRALI. However, they have not added any channels in place of dropped. We are paying the same charges even drop of channels. Look into the matter and ask Tata Sky to add 3 other Malayalam Channels instead of dropped ones. Thanks & Regards, Joy.N.I (joy_nediyalimolel@yahoo.co.in)
 
on website there is no option 4 removal of packages.its useless.for add channels or packages there are so many simple way to do it.but 4 removal of channels or packages its difficult.even on call center. they are always busy 4 useless talking. DISAPPOINTING. ITS ALL ABOUT TO MAKE MONEY NOT 4 A SERVICES.
 
THEY JUST ADD CHANNEL OR PACKAGES ON MARKETING CALL AT LUNCH BREAK TIME OR AT NIGHT.NOT EVEN BY CONFIRM BY MASSAGES. ONLY ON MARKETING CALL.
 
Very much disappointing as for as removal of add on packages... No Option on online...SURPRISED... for this type of Non Friendly Consumer policy of TATA SKY...Please understand the pain of calling a help line and wait for the operator... Service is not 24X7...cannot call in night...but YES to ADD packages on line ...CRAZY!
 
Drop Tata sky 1005125123
Music
Knowledge
English Entertainment
English News
HD
Bengali/Odia
Punjabi
Doordarshan
Others
 
15/04/2014
People this is an alarm for you.tata sky services are very bad.PLEASE DO NOT RECOMMEND TATA SKY TO ANYONE, they are just cheating us by telling that your package will only be removed after 90 days or 120 days or blah blah.. watever and whoever has taken tata sky please do not add channels or either you will be backstabbed.
 
Tata sky people are forcibly adding packages to customers packages. Without any information regarding charges, they talk over phone about pack and say that the pack is free for 91 days. But latter sms come to mobile that so much amount is added to your monthly subscription charges. This is completely unfair trade practice. When i contacted them over phone, they say, '' it cant be removed from package list before 91 days. this is a clear case of looting subscribers. i must say these people are astards.
 
Bad service in Ernakulam. Sent NS to tatasky, they never contact us. The message itself costs 3Rs to send and calling them costs too. I cant remove English movies pack. They only have option to add packages and addons.

Its mostly showing no signal.
 
i want to remove a la carte channels from my package
 
I have been a customer of TataSky for more than 7 years. While the content quality is good, I hate their business tactics. While THEY ALLOW US TO ADD CHANNEL PACKS, THEY DO NOT GIVE US THE OPTION TO REMOVE AN EXISTING PACK. Looks like, I only need to call their customer service. This is utter nonsense and I do not know why nothing can be done to companies that indulge in such tactics.

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    1-860-5006633 [Toll-Free Number, except MTNL]
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    Tata Sky - no option for removal of packages online