[Resolved]  Tata Sky Digicomp — Installation of 2nd DG comp

Tata Sky Digicomp — Installation

the worst experience i've ever had. i bought this set up box or digicomp, what ever it is called from a dealer in yusuf sarai, delhi. he gv me a box and ensured that my installation would be done by the ppl from the company, at any time that i wanted. it took me 2 days to get thru their cutomer care and get myself registered for the installation. after all this they gave me an appointment that was agn after 2 days. on the day of installation the engineer who came told me that fixing the thing would not be possible and i need to get a cement mount made. i stay in a rented house n my landlord wouldn't allow such a thing. i finally thought that it would be better for me to return the product. now the dealer is making a fuss over it and doesn't want to take it back. they had taken Rs 2, 500 from me for the product and i am also ready to but some thing else from him, but i definitely don't want the digicomp. he tells me that if my system is registered with the company then he cannot resale it to someone else. i am tryin to talk to the customer care so that they de-register me and the dealer takes back the product. after all this, al i want to say is that i've had a very bad experience with the company and its customer care. and they have smartly not left any system for redressal. i am not sure how fair is this for the cutomers?

Tata Sky Digicomp — already paid full but balance becomes negative soon

sir tatasky digicomp connection is on fathers name. we had already paid dem in advance but balance bacomes negative every time. only last month we had paid dem. we wont 2 know where does our all money gone and also details of all recharges made till now . neither giv us any reciept .we just had msg with us.id no. is [protected]. kindly let us know details of charges with last pyments

tata sky digicomp DTH — not working properly

hello sir

i would to register my complain against your 24 hours services which really not working.i register a complain against disconnection of my tata sky 2 days ago on on 15 feb 2011 at about 7:00 pm and they promised to service in 24 hours and its 17 feb 2011 10:50 and no service net.Tata sky is just like dum box not working at all.Hope you will pay attention.

Your customer
Shivangi chhabra
69,M.C.Colony
Bhiwani
Haryana

Tata Sky Digicomp — amount debited but not recharged

I USED MY CITIBANK CREDIT CARD TO RECHARGE Rs.500 to TATASKY digicom . My subscriber ID [protected] dated 14.4.2011. The amount was received by M/s.Online Recharge Service Ref: 75425311105240092308234 date:14.4.2011. But Recharge was not done till date(20.4.2011). Please recharge or reverse my amount to CITIBANK Card No.[protected] VG JAYAGOPU.
Please do the needful at the earliest.
VG JAYAGOPU-[protected]

I have taken a new connection of Tata sky with a registered id [protected] and made advance payment of Rs 2200/- towards the purchase and installation of set top box and digicomp. But problem arises when the engineer from Tata sky installed the digicomp/reception at the wrong place (middle of the roof) which was different from the place as earmarked for it. I requested the helpline of Tata sky customer care next day for correction but they are demanding money for it and turned down all my requests. It is unethical demanding money for the service which was not offered or was a deficiency in a service offered on the part of Tata sky. It's been a bad experience and I am not going to recharge it further for a penny if my problem is not resolved without a fee.