Address: K.C.O.P Distributers, RZ-5, Syndicate Enclave, Raghu Nagar, Dabari More,Pankha Road,New Delhi-110045 (The shop freom where I Purched TATA SKY DTH)

SIR,
I hav purchased a TATA SKY DTH from the above mentioned address on 16th sep.2010 @ Rs.1500. And with this pack they offer me 3months free "SUPER VALUE PACK, SUPER SAVER PACK N LIFESTYLE GOLD PACK" around 130 channels. But when I got installation I found only "SUPER HIT PACK" in my account n even for that I am being charged Rs.5.26paisa/day.

Whatever they promise me Im not getting even a single pack. And I purchased this DTH only bcoz I'll get these benifits(those 3pack).

Second thing they charged me Rs.1500 for set up box, but on the same day. company price was Rs.999. Here again they cheated me... I hav the bill with all the details.

When I contact to the K.C.O.P(Shop) they told me,sir ur package will be later upgraded. So u dont worry.
But when I conf. this with "TATA SKY CUST.CARE" they denied from this and told me, sir there is nothing like that Ur dealer is miss guiding u.

So, now I dont want to use this TATA SKY any more... becoz they hav cheated in price as well as in packages.

So plz help me sir as I am not getting satisfactory response from the cust.care too.

Please Suggest me sir what to do. I am very frustrated wid this. I dont want to use this. I want my money back.
I am waiting for ur valuable suggestion.
Reply ASAP.

MY TATA SKY A/C:1052460613
Ref.Id(given by Cust.care):1-7684310744
Date:16/09/2010
Time:08:30pm


REGARDS:
ANURAG ANAND